Jamison Professional Services, Inc. ( Jamison ) is currently seeking a qualified and motivated candidate for the position of Reader Services. Job Title: Virtual Reader Services - Portland, OR DESCRIPTION OF SERVICES: Reader Services shall be delivered virtually. Up to forty (40) hours per week of Reader Services and minor computer assistance may be required. The average estimated weekly number of hours is expected to remain consistent at twenty (20), but is not guaranteed. Contractor will invoice for services rendered, on a per hour basis, not to exceed 40 hours per week. REQUIRED AND DESIRED KNOWLEDGE, SKILLS, AND ABILITIES: Associate's Degree or Equivalent and some prior office experience. Extensive knowledge of composition, grammar, spelling, and punctuation Proficient computer skills including Microsoft Office Suite Requires at least two (2) years of experience working in an office environment Prefer previous experience working with the Blind/Low Vision Contractor personnel shall be experienced in performing administrative tasks as well as be able to read medical/administrative documents and articulate pictures on the employee's monitor. JOB DUTIES AND RESPONSIBILITIES:
- Successfully pass background checks and complete the VA mandatory training for access to PII
- Provide reading support via Microsoft Teams in a virtual environment
- Read aloud materials not accessible with a screen reader
- Navigate many different VA computer systems including CAPRI, CWINRS, TMS, VBMS, IPPS, PA&I OBIEE, e-VA and SHARE screens not accessible with a screen reader
- Ensure formatted letters and forms are correct
- Assist in reading/digitally signing PDF documents
- Assist in navigating, reading, and operating Microsoft programs such as Word, Excel, and PowerPoint
- Assist with mouse/cursor manipulations
- Provide such other visual aid services as may be needed and reasonable under the circumstances to assist the employee with completion of job assignments
- Reading electronic and hard copy documents orally, such as PDF documents, handwritten documents, medical records/evidence, etc..
- Reads all required fields, including fields that are blank to provide the employee an opportunity to ensure documents and forms are completed as required.
- As required, will read outgoing communication (such as email, email attachments, images, letters, forms, awards, decisions, or instructions to claimants) for; grammatical accuracy, correct attachments accompany emails, dates, addresses or internal routing, as well as ensuring appropriate signatures are completed.
HOURS OF OPERATION The employee requiring Reader Services currently works Monday through Friday from 8AM to 4:30PM. except for when the Government is closed due to local or national emergencies, administrative closings, or similar Government-directed closings. The reader's daily schedule shall include a thirty (30) minute unpaid lunch break which shall follow the VA employee's lunch break time. Occasionally, there may be a need for overtime hours to be performed outside of the standard tour of duty, on the weekends, or during Federal holidays. Work at the government site shall not take place before 6:00 AM or after 6:00 PM.
PRIMARY PLACE OF PERFORMANCE: The primary place of work to be performed under this contract will be virtual. Contractor work will be conducted at Contractor selected site.
TRAVEL: The contractor is not expected to travel. Services will be provided in a virtual environment.
Clearance Level Required: Must be able to pass a Federal Background check.
JAMISON CORPORATE OVERVIEW: Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful. Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism. Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business. Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment. Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills. All applications must be submitted through our application system at:
