Virtual Visitation and Family Support Worker - Renewed Vision Counseling and Developmental Disability Center : Job Details
Virtual Visitation and Family Support Worker
Renewed Vision Counseling and Developmental Disability CenterJob Location : Omaha,NE, USA
Job Description: Virtual Visitation and Family Support Specialist
Location: Omaha, NE (Remote with occasional in-person requirements)
Job Summary: Renewed Vision CDDC is seeking a compassionate and organized Virtual Visitation and Family Support Specialist to facilitate virtual family visitations, provide support to families and clients, and ensure a positive and engaging experience for all participants. This position will play a key role in maintaining strong family connections and supporting client development while adhering to organizational policies and relevant regulations.
Key Responsibilities:
- Schedule and facilitate virtual visitations between clients and their families, ensuring sessions run smoothly and are conducted in a safe, respectful environment.
- Provide technical assistance to participants to troubleshoot and resolve issues related to virtual platforms.
- Offer guidance and emotional support to families navigating developmental disabilities or related challenges.
- Assist families in accessing resources and services to meet client and family needs.
- Foster meaningful connections by encouraging positive interactions during virtual sessions.
- Communicate regularly with clients and families to gather feedback and address concerns.
- Maintain accurate records of visitations and client interactions in compliance with organizational policies and confidentiality regulations.
- Prepare reports on visitation outcomes and participation trends for program evaluation purposes.
- Work closely with case managers, therapists, and other staff to ensure integrated support for clients and their families.
- Participate in team meetings and training sessions to stay informed about best practices in family support and developmental disability services.
Qualifications:
- Education:
- Bachelor's degree in social work, psychology, human services, or a related field preferred; relevant experience may be considered in lieu of degree.
- Experience:
- At least 2 years of experience in social services, family support, or a related field.
- Familiarity with virtual communication platforms (e.g., Zoom, Microsoft Teams).
- Skills and Competencies:
- Strong interpersonal and communication skills.
- Proficient in technology, with the ability to troubleshoot basic virtual platform issues.
- Ability to manage time effectively and prioritize multiple responsibilities.
- Empathy, patience, and cultural sensitivity.
- Other Requirements:
- Must be able to pass extensive background checks and abuse registry checks.
- Must not be on the Medicaid exclusion list
- Flexibility to occasionally travel for in-person meetings or events (in and around Omaha).
Compensation:
- $18 - $19 per hour
Schedule:
- Weekdays after 5 pm
- Weekends starting at 9:30, 1:30, or 2:30
- Virtual visits last 30 minutes to 1 hour
Our policy is to provide equal opportunity in all aspects of employment to all employees and job applicants. We are committed to providing a work environment that is free from discrimination and harassment of any kind, and we encourage individuals from diverse backgrounds to apply for this position.