The Vending Machine Inventory Associate is responsible for delivering and managing inventory in vending machines, bolt bins, and safety cabinets. This role involves using handheld scanners and computers, with deliveries made using a company truck or van. The position reports directly to the Branch Manager. Essential Duties and Responsibilities
- Pull products daily for scheduled vending deliveries.
- Ensure proper inventory levels and product distribution for vending machines.
- Deliver excellent customer service and maintain client satisfaction.
- Inform clients about new products or services and address service complaints.
- Communicate with customers via email, phone, or fax regarding product orders.
- Collaborate with the warehouse manager, purchasing, shipping, receiving, and outside sales staff.
- Respond promptly to customer needs.
- Maintain accurate records of communications with customers and vendors.
- Assist in training customers on the operation of vending machines.
- Streamline processes for automatic restocking, consumption tracking, and invoicing of vending accounts.
- Deliver to customers and restock vending machines and bins.
- Represent the company professionally.
- Perform warehouse functions as needed.
- Complete other assigned duties.
Qualification Requirements
- High School Diploma or equivalent.
- Valid driver's license.
Other Skills and Abilities
- Basic computer proficiency.
- Strong communication skills.
- Excellent organizational skills and attention to detail.
- Effective time management skills.
- Ability to lift up to 40 lbs.
- Competence in customer interaction, both oral and written, along with problem-solving abilities.
- Strong relationship-building skills and follow-up.
- Must be able to perform essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.