VoIP System Engineer - Global Channel Management : Job Details

About the job VoIP System Engineer VoIP System Engineer needs 5+ years working experience with a broad range of hardware, networking and telephony solutionVoIP System Engineer requires:

• Locations: Charlotte NC, Broomfield CO, Frisco TX, Chicago IL
• Hybrid

• Preferred Certifications: Zoom Phone, Avaya solutions
• Preferred Certifications: DevOps development with Power Automate, Power BI, Ansible.
• Bachelors degree in Computer Engineering or related relevant experience
• Required Skill sets: AT&T VoIP, Zoom Phone and Avaya VOIP and ACD, Call Routing, Voice network support services: QoS, DHCP, DNS, 802.1x, SIP/CTI integration to 3rd party systems IPC Networking Sevices, Oracle SBC, AudioCodes SBC, carrier VoIP and IP Toll Free configuration and troubleshooting
• 5+ years working experience with a broad range of hardware, networking and telephony solution

VoIP System Engineer duties:

• Strategic planning, design, implementation, and operationalization of all global communications services.

• Develop and document infrastructure support policies and guidelines
• Monitor trends and recommend future architecture strategies and roadmaps
• Educate and mentor IT support staff as needed, including requisite training on technology and governance
• Research and stay current on Infrastructure best practices and function as a subject matter expert in this area
• Work with outsource vendor to drive sound architectures, engineering designs, and configuration templates
• Engage in complex production impacting technical issues and work to troubleshoot and restore service