Volunteer & Community Engagement Coordinator - People Serving People : Job Details

About us:

People Serving People is the largest and most comprehensive emergency shelter for families experiencing homelessness in Minnesota and a dedicated leader in homeless prevention. If you want to help transform communities and see families thrive, then People Serving People is the place for you.

What do we need:

The Volunteer & Community Engagement Coordinator is responsible for coordinating the volunteer program, supporting the in-kind program and supporting fundraising and other events sponsored by People Serving People. This position provides volunteer resources to program managers, including volunteer recruitment, orientation, and retention. Engaging corporate volunteer groups is a particular focus of this position, including in-kind program coordination. This position supports the planning and implementation efforts for People Serving People-sponsored events and coordinates in-kind gift solicitation and inventory for the organization. This position leverages key relationships and contacts within the community, in collaboration with other development team members and program staff, to effectively connect supporters' interest and People Serving People's mission, program activities, and support requirements to meet revenue goals.

Responsibilities:

Volunteer Management

• Manage the full spectrum of both on- and off-site volunteer engagement, including recruitment, intake, orientation, scheduling, tracking, evaluation, recognition, and retention.
• Collaborate with program and operations staff to identify volunteer and in-kind donation needs, orientation and training requirements, and recognition and retention activities.
• Collaborate with community partners on the successful execution of 3rd party fundraisers, drives, and on-site volunteer events.
• Represent PSP at volunteer fairs and other community and corporate events.
• Create, improve and maintain systems, process, and forms for volunteer management, ensuring a high quality of customer service for both volunteers and staff, efficient business processes, and accurate data capture and reporting.

In-Kind

• Handle and respond to in-kind donation requests and scheduling for donation drop offs/pickups.
• Organize and inventory in-kind donations within storage spaces.
• Communicate with donors to express gratitude and update them on how their contributions are being used.

Events

• Support select event planning and implementation for PSP-sponsored events.
• Work with department leadership to support event sponsorship, ticket sales, and volunteers.
• Support with solicitation for in-kind goods and services for event auctions and giveaways.

Pay and Benefits:

• $27.00 - $28.00 per hour.
• Full-Time, Monday through Friday, from 9:00 a.m. to 5:00 p.m., occasional evenings and weekends.
• Medical, dental, and vision insurance available.
• Company-paid life and disability insurance.
• 401(k) with employer contribution at 6 months.
• 40 days of PTO per year.
• Reduced cost parking or metro pass.
• Cellphone reimbursement.
• Reduced childcare rates.
• 12 weeks of paid parental leave.
• Financial wellness benefit.
• The chance to make a real difference in the community.

• Three years related experience with volunteer and events management.
• Work in a non-profit fundraising department, or foundation office environment is helpful.
• Possess and maintain a valid driver's license.

Knowledge, Skills, and Abilities:

• Proficient in MS Office suite and experience with industry-standard design software applications.
• Excellent interpersonal skills and success in working in a collaborative team environment; ability to collaborate across program and operational departments.
• Excellent oral and written language skills; ability to represent PSP to a variety of audiences in a variety of settings.
• Excellent project management skills.
• Ability to negotiate and manage contracts related to events.
• Ability to manage personnel to meet goals.
• Demonstrated ability to solve problems and make quick decisions without guidance
• Outstanding organization and time management skills
• Verified ability to calmly manage spur of the moment scheduling or personnel issues
• Skilled in managing multiple tasks within a deadline
• Knowledge of regulations and compliance issues around volunteer and events management, including insurance, gaming regulations and reporting, and background checks.
• Ability and experience in working with and for diverse groups and demonstrated commitment to issues of homelessness, poverty, or social justice.

Compensation details: 27-28 Hourly Wage

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