Volunteer Engagement Manager - Nortia Staffing - Human Resources, Accounting and Administrative Staffing : Job Details

We have a fun non-profit seeking a strong Volunteer Program Manager on a temporary basis!

This position is located in San Francisco, CA in the Mission District. Parking is available!

Fund mission based organization is seeking a passionate candidate who is interested in assisting cover for a maternity leave.

Must be interested in working around animals!

Pay is $40/hr

Hours are Tuesday-Saturday from 8am-5pm

Essential Duties and Functions:

Program Development and Administration

• In collaboration with the Volunteer Engagement team, develop annual programmatic goals and identify required steps and timeline toward achieving those goals.
• Recognize opportunities to increase life-saving capacity and create initiatives to meet that potential
• Work cross-departmentally to streamline processes, improve efficiency, decrease LOS, enhance animal health, care and behavioral training, and increase adoption numbers
• Oversee Programmatic budget and monitor monthly expenditures
• Collect, document, analyze, and report statistical data pertaining to the Foster and Shelter Medicine Volunteer programs goals
• Expand Volunteer Mentor program and coordinate animals for cuddle events with Development staff

Volunteer Leadership and Management

• Manage volunteer recruitment and retention strategies for the Foster and Shelter Medicine volunteer programs, maintaining an optimal number of volunteers for each program.
• Maintain volunteer training curriculum and materials that are accurate, engaging, and in alignment with current Shelter Medicine and adoption protocols.
• Recognize and celebrate volunteer contributions and accomplishments through a variety of means including verbal and written communication, tokens of appreciation as appropriate, and annual events
• Develop neighborhood buddy or cohort initiative to promote peer support and retention
• Provide disciplinary action and/or dismissal from volunteer service when appropriate
• Provide regular shelter volunteer satisfaction feedback opportunities and ongoing shelter program evaluation
• Ensure volunteers receive consistent communication and information on Program and SF SPCA related issues and activities, organizational practices and procedures via Volunteer newsletters, Volunteer Facebook pages, and general email notifications.
• Provide oversight for the ongoing update and development of volunteer training curriculums, ensuring material is in alignment with current shelter philosophy, protocol and practice
• Help conduct volunteer information sessions when Volunteer Engagement Director is not available
• Build relationships with current and new volunteers

Staff Development

• Provide direction, coaching, and support to the Foster and Shelter Medicine Volunteer Coordinators; promoting a strong commitment to teamwork, high professional standards, and continuing development
• Conduct regular team meetings to enhance collaboration, innovation, problem solving, and communication.
• Cultivate, mentor and supervise Foster Coordinators to increase job satisfaction and meet program goals
• Keep staff informed of program and organizational changes, SF SPCA policies and successes
• Participate in staff meetings and rounds to stay informed of population needs, protocol changes and any other factors that affect foster animals or Foster Volunteers
• Promote a strong commitment to teamwork, skill building and organizational excellence among your team and volunteers
• Keep staff informed on Society announcements, policies, and protocols

Behavior and Training Development

• Provide behavior resources to the Foster and Shelter Medicine volunteers in partnership with the Shelter Behavior staff

Open Communication

• Facilitate and participate in open, direct communication throughout the Society
• Embrace and promote the Society's direct communication policy

Client Service

• Cultivate positive client, volunteer, and coworker relations while actively promoting our mission, services, programs and events
• Practice and encourage the humane treatment of animals
• Promote donation and giving opportunities as appropriate

Safety

• Ensure a safe work environment; following all safety guidelines, including PPE, and modeling safe work practices
• Take immediate action to address any safety concerns that could put a staff member, volunteer, client, animal, or the organization at risk
• Maintain a clean, healthy, and sanitary work area; follow all pest and rodent control protocols.
• Participate in keeping the SF SPCA campus clean and well maintained.

Diversity and Inclusiveness

• Work effectively with individuals and colleagues from diverse communities and cultures
• Physical Requirements and Work Environment:
• Work is performed in shared office, with regular exposure to the animal kennels/shelter/veterinary settings
• Regularly sits at computer stations and operates electronic equipment
• Requires ability to speak clearly and loudly to groups inside, outside, and in small and large spaces
• Occasionally lifts, carries and positions objects weighing up to 30 pounds when moving supplies and managing special events
• Typically stands, bends, stoops and crouches while working special events
• Regularly moves about the campus to coordinate work
• Regular driving to speaking or meeting locations
• Exposure to disinfectant solutions when in kennel area.
• Subject to animal bites and scratches while handling animals of questionable temperament
• Consistently exposed to animals in the workplace and animal allergens under conditions with limited alternatives available
• Tetanus and rabies (pre-exposure) inoculations are required or must be waived

Qualifications

• Bachelors Degree. Master's Degree preferred
• Minimum 4 years experience in program development and management with an emphasis on working with volunteers
• Three years supervisory experience
• Pervious experience as a volunteer and with supervising volunteers
• Valid California Driver's License and insurable driving record.
• Available to work weekends, evenings and holidays as needed