Volunteers - La Clinica de La Raza : Job Details

Who we are La Clinica de La Raza is a non profit community based health center established in 1971 to address health barriers and create better lives for the underserved We have proudly grown into over 35 sites across Alameda Contra Costa and Solano County To learn more about our history click here Our History La Clinica or visit our website at wwwlaclinicaorg Summary La Clnica volunteers are individuals who donate their services to La Clnica freely and without pressure or coercion for civic charitable or humanitarian purposes without the promise expectation or receipt of compensation A Volunteer can be paid only for reimbursement of reasonable expenses related to their volunteer activities To qualify as a Volunteer the individual must be willing to provide services according to these guidelines If you are unsure whether your activities qualify as a Volunteer contact Human Resources at hrteamlaclinicaorg Commitment to Quality All volunteers are accountable for delivering high quality services While we understand that errors can happen it is crucial to acknowledge and rectify them promptly Ifyou have concerns about any aspect of your volunteer experience please dont hesitate to speak up If you feel something is not meeting your expectations start by discussing it with your assigned supervisor or coordinator If the issue persists you can escalate the matter to the department manager or Human Resources for further support At La Clinica we strive to address all concerns promptly and effectively with the goal of preventing similar issues from arising in the future Volunteer Responsibilities Guest Services Greet attendees provide directions and ensure a smooth flow of events Survey Collection Collect and log surveys to help us evaluate our programs and services Childrens Education Engage with young children through interactive storytelling and puppet shows that promote healthy habits such as the importance of nutritious eating and vaccination Event Support Assist with the setup and breakdown of events including PowerPoint presentations prenatal classes and other activities Supervised Administrative Support Includes but not limited to making copies preparing health education materials and assembling registration packets Limited to 5 hours a week Prohibited Activities and Volunteer Guidelines Volunteers should not take on any role that duplicates the responsibilities of a paid employee La Clinica does not permit the payment of volunteers for their services including gift cards However we may reimburse volunteers for reasonable and actual expenses incurred while performing their volunteer duties such as mileage at the IRS standard rate for volunteers httpswwwirsgovtax professionalsstandard mileage rates Procedures Health Clearance Requirements ALL PARTICIPANTS Immunization records Ensure that each vaccination document includes the patients name date and location information Flu shot within the current season Hepatitis B MMR TDAP Varicella Covid Vaccines 1st and 2nd dose Negative TB test within the last year or Chest Radiograph within the last two years Clearance requirements for Volunteers 18 years or older Passing background check ensuring a match between the name provided on the application resume and ID; the ID must not be expired Sign and complete all necessary forms Provide a valid government issued ID Mask fit test upon request by the Clinic Manager Clearance requirements for Minors Signed consent form by parentguardian no background check required A valid school ID Mask fit test upon request by the Clinic Manager Dress Code and Personal Appearance As a La Clnica volunteer you are expected to present yourself in a professional and respectful manner Please consult with your supervisor to determine the appropriate attire for your specific volunteer duties The following guidelines should be followed Maintain good personal hygiene including clean hands fingernails hair brushed teeth For safety reasons open toe shoes are not allowed to be worn in clinical areas Refrain from wearing clothing that may be deemed offensive or inappropriate such as o Shorts o Tank tops or halter tops o See through or revealing clothing o Spandex or skin tight pants o High heels higher than 2 inches or flip flop sandals o Clothing in disrepair Confidentiality As a volunteer you may have access to confidential information regarding La Clnica its employees volunteers or customers This includes sensitive information such as names phone numbers addresses dates of birth health status and employee personnel files This information is considered Protected Health Information PHI and must be treated with utmost care To ensure the confidentiality and security of this information please follow these guidelines Discuss confidential matters only in private settings and only when necessary Never share passwords or access codes under any circumstances Always log off your computer when you step away or finish using it Dispose of paper documents containing confidential or Protected Health Information in designated shredding bins not regular trash cans File documents in their designated place when you are done with them Keep confidential or sensitive information locked away when not in use Do not take home documents contain personal health information Exercise caution when sending emails or leaving voicemails; avoid sharing confidential information If you are unsure of your obligations under this policy please consult with your supervisor Failure to comply with this policy may result in dismissal and potential civil penalties Equipment and Electronic Media La Clnica phones electronic mail e mail copy machines and other equipment are to be used for La Clnica business purposes Volunteers may use phones and or e mail only on a limited basis for personal matters so as not to interfere with work performance Volunteers must observe the following usage guidelines Authorize Use Only use La Clnicas equipment and systems for authorized lawful and work related activities Avoid accessing or saving non work related materials Email and Internet Etiquette Be cautious when opening emails and attachments from unknown senders as they may contain viruses Do not download or save unauthorized files Personal Use Confine your personal use of the Internet email and chat to personal accounts that you access from home Prohibited Content Do not access view or participate in any content that is illegal offensive morally reprehensible obscene pornographic derogatory or questionable Notify your supervisor regarding any questions or knowledge of improper use of software or equipment Child AbuseNeglect or Elder Abuse Reporting If you suspect a child or senior being served by La Clinica is experiencing physical or mental health abuse or neglect report it immediately to your supervisor All records related to reporting suspected abuse or neglect are confidential Safety and Security At La Clnica we prioritize the safety and well being of our volunteers and patients To ensure a safe and healthy work environment we expect all volunteers to follow these essential safety guidelines Report any safety concerns If you notice any condition or practice that you believe is unsafe inform your supervisor immediately Follow posted safety rules and instructions Familiarize yourself with all safety protocols and procedures to ensure a safe working environment Emergency preparedness Familiarize yourself with fire exit locations fire extinguishers and emergency evacuation procedures Use authorized equipment and protective gear Only operate equipment youve been trained to use and wear protective gear when required Promptly report accidents and injuries Notify your supervisor of any accidents or injuries and seek first aid assistance as needed Ergonomic guidelines Follow guidelines for chair and computer use to prevent strain and injury Lifting techniques Lift with your legs not your back to avoid injury Safe parking practices Adhere to parking and speed regulations when entering or leaving the parking lot Remember your safety is our top priority If youre unsure about any aspect of these protocols dont hesitate to ask your supervisor for guidance Special note to Promotors and Peer Educators Promotors and Peer Educators who decide to formalize their role as Volunteers of La Clnica are distinguishing their commitment to support La Clnica activities and step into a more involved role in the delivery of community education and services Volunteers are then committing their time with greater regularity and involvement Suggestion By formalizing their role as Promotors and Peer Educators these dedicated individuals amplify their commitment to La Clnicas mission and mission critical activities As Volunteers of La Clnica they transition from occasional involvement to a more sustained and engaged partnership enabling them to make a greater impact in the community through regular and meaningful contributions La Clnica reserves the right to release a volunteer for failure to uphold the Volunteer Service