VP of Drayage Operations - CS Recruiting : Job Details

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• Oversee daily operations of the terminals to ensure on-time delivery with high levels of customer satisfaction.
• Serve as the escalation point and relationship manager for customers, ensuring customer satisfaction.
• Supervise and support a team of account managers, dispatchers, and other operational staff. Handle high-level interactions with drivers.
• Actively participate in new projects and terminal developments, bringing innovative solutions to operational challenges.
• Manage the operations team, as well as oversee the hiring and training processes for employees within the operations team.
• Maintain exceptional organizational skills, with the ability to multitask and be detail-oriented.
• Anticipate and address operational issues before they become problems, implementing proactive solutions.
• Travel to terminal locations, company hubs, client meetings, and industry events as needed.Experience:
  • Experience in operational leadership roles within the logistics industry, with a focus on drayage.
  • Strong understanding of drayage operations, logistics processes, and transportation management systems.
  • Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
  • Strategic thinker with a results-oriented mindset and a proactive approach to problem-solving.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing business priorities.
  • Willingness to travel frequently to attend trade shows, conferences, and client meetings as needed.
  • Proficiency in Google and Microsoft Office Suite.This position offers a competitive base salary. #J-18808-Ljbffr