Job Location : Morrisville,NC, USA
**Overview**
**Position Summary:**
The VP of RCM reports to the SVP of Insuranceer and is responsible for leading the full RCM team, which includes claims submission, overturning denials/rejections, reconciliation bank records with EOB and ensure AR is managed. This role is the primary contact for all 3 rd party insurance initiatives for internal ACI departments and the practices. Manages an internal team of 25+ and outsourced vendors.
**Responsibilities**
**Position Duties and Responsibilities** :
+ Manage and lead a team of employees, including developing a high performing team and assessing performance.
+ Ensure effective and timely contract administration and support.
+ Ensure KPIs for internal teams output for claims, % received, denials/rejections, and AR
+ Ensure SLAs for vendors are met and managed.
+ Monitor all process flows and provide feedback to improve processes and results.
+ Develop and maintain training modules on plan administration (patient eligibility, claims processing, posting payments, managing AR, outsourcing variations, etc.). Institute and monitor auditing mechanisms to ensure success.
+ Participate in cross-functional projects as the insurance service expert
+ Respond to practice team questions regarding RCM and AR.
+ Develop and maintain revenue cycle metric reports, managing to established benchmarks.
+ Perform other duties as new opportunities arise and/or as assigned. Demonstrate a strong work ethic, high sense of urgency and the passionate desire to drive results.
**Qualifications**
**Qualifications**
+ Ability to interpret and effectively communicate all aspects of RCM.
+ Excellent verbal and written communication skills.
+ Proven track record for managing RCM functions
+ Excellent problem-solving skills.
+ Well organized, accurate, and thorough.
+ Adaptable; readily adjusts work schedule to adhere to changes in the work environment and is able to manage competing demands.
+ Adept at prioritizing, planning work activities, and developing reasonable action plans.
+ Proficiency in all Microsoft Office products.
**Education and Experience Requirements:**
+ Bachelors degree required.
+ Minimum 8 to 10 years of RCM management.
**Computer Skills:**
+ Proficiency in a Microsoft Windows environment.
+ Proficiency with dental or medical software.
**Core Competencies:** To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
+ Exemplary leadership skills.
+ High level of customer service orientation.
+ Ability to assess development needs of affiliated auxiliary practice staff.
+ Knowledgeable in creating and presenting training course material.
+ Must possess strong skills in the areas of interpersonal communication, analysis, critical thinking, attention to detail, multi-tasking, and oral & written communication.
+ Excellent verbal and written communication skills.
+ Ability to work independently and collaboratively within a team environment.
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**Job ID** _2024-28059_
**Category** _Other_