Waitstaff Chapel Oaks - Per Diem - St. Ann’s Community : Job Details

Join us in Caring for the Most Important People on Earth.St. Ann's Community has built a reputation for providing Rochester's most exceptional care for seniors. If you have a heart for doing the same, we'd like to learn more about you.We offer a wide range of positions at our three campus settings in Irondequoit, Webster and LeRoy. We reward hard-working, caring professionals with competitive pay, great benefits and career growth opportunities.ESSENTIAL JOB FUNCTIONS:* Daily reports to work in a clean & pressed uniform with name badge, clean & proper shoes.* Performs all needed Wait staff duties, including but not limited to, setting and cleaning tables, following station guidelines, maintains all dining room service standards. Completely serves all tables with full course in a professional, friendly and timely manner.* Serves cocktails, beer and wine to resident and guests.* Meets cleaning standards and completes all assigned duties, including all duties & functions assigned by the Supervisor.* Maintains standards of service and an orderly, safe environment.* Performs all other duties as assigned by the Dining Room Supervisor and/or the Exec. Chef /Food Service Manager.* Speaks to residents & participants in a pleasant tone and respects the rights of all residents and co-workers.* Ensures residents receive their meal in a timely manner, ensures that the meal is accurate and meets resident expectations.* Makes necessary corrections to resident meal if meal is incorrect or unacceptable* Communicates emergencies, health status, concerns, behavior problems of residents to the supervisor.* Properly takes order and communicates orders to cooks to assure proper preparation and elimination of potential waste.* As a team member, assists co-workers with all steps of service to ensure Quality Assurance standards.* Receives and communicates concerns of residents to Supervisor. Ensures great customer service is provided to residents and participants.* Reports malfunction of equipment and soiled Dining Room furnishings to the Dining Room Supervisor and/or the Executive Chef / Food Service Manager.* Attends all scheduled department meetings. Reads and adheres to all memos posted in the department.* Reliable, dependable and punctual in use of work time.* Demonstrates initiative and cooperation in professional working relationships.* Complies with applicable organizational policies and procedures ie: mandatory education, health requirement, HR requirements.* Demonstrates a commitment of quality through participation on improvement teams and identifying opportunities for improvement.* Works to improve performance relative to the system's organizational goals.* Consistently delivers high quality service being responsive to customer needs.REQUIREMENTS* High School Diploma required* Three Months customer service experience.PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch or crawl; and taste and smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.WORKING CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee may be exposed to indoor temperature fluctuations.SUPERVISORY RELATIONSHIP: The work is performed within established guidelines, and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.RESPONSIBILITY FOR OTHERS: Employee has no responsibility for others.SAFETY RESPONSIBILITIES: The employee is required to ensure personal safety, monitor work environment and make necessary improvements while ensuring the safety of others to include, adhering to regulations set by OSHA, DOH, and facility regulations, to include fire protection/prevention, smoking regulations, infection control, etc. Tasks involved in this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals.Maintain confidentiality of all information related to the organization, residents, participants, family and staff, that may be encountered, either formally or informally, during the normal course of business. This includes medical and treatment records, financial and human resources information.Disclaimer: The duties listed above are intended only as illustrations of the various types of work that may be performed and is not an inclusive summary of job duties and responsibilities. The omission of specific statements of duties or responsibilities does not exclude them from the position. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the Company as the needs of the Company and requirements of the job change.