Job Location : Boise,ID, USA
SummaryWarehouse Associate & LogisticsAt our Company, we grow People, Brands, and Businesses! We are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors. Provide special tracking for customs duties to support drawback calculation and ad-hoc reporting on orders against commitments for MVM's and/or other special sales events.Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:Full-Time Benefits (Medical, Dental, Vision, Life)401(k) with company matchTraining and Career DevelopmentGenerous Paid Time-OffResponsibilities:Assists with tasks and deliverables of the Logistics Manager.Maintain the purchase order databases for the importer and brokerage businessesReview PO's for accuracyCommunicate with Sales force and/or Customers on orders received, corrections and order statusTroubleshoots issues that ariseAssists with general administration of import and brokerage partners.Qualifications:1 year of experience in a logistics related fieldExcellent written communication and verbal communication skillsMust have a working knowledge of Excel, Microsoft Office and TeamsExcellent customer service orientationAbility to gather data, compile information, and prepare reportsWell-organized, detail-oriented, and able to handle a fast-paced work environmentWork Monday through Friday, 8am to 5pm, at our on-site warehouse.Must be able to lift up to 45 pounds, and when needed, stand on your feet for long periods of time.Must have a working knowledge of handling power tools (i.e., hammer, drill, screw driver, etc.).Job Will Remain Open Until FilledResponsibilitiesThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Customer Service & Logistics Specialist supports brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors.Essential Job Duties and ResponsibilitiesCustomer ServiceAssists with tasks and deliverables of the Logistics Manager.Maintain the purchase order databases for the importer and brokerage businessesReview PO's for accuracyCommunicate with Sales force and/or Customers on orders received, corrections and order statusTrouble shoots issues that ariseData & Reporting ManagementAssists with general administration of import and brokerage partners.Provide ad-hoc reporting on orders against commitments for MVM's and/or other special sales events.Customs DataProvide special tracking for customs duties to support drawback calculationSupervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsThis position does not have guidance or mentoring responsibilities for indirect reportsTravel and/or Driving RequirementsTravel and Driving are not essential duties or functions of this jobTravel up to 10%Minimum QualificationsEducation Level:(Required) Bachelor's Degree or equivalent experienceField of Study/Area of Experience: Business Administration, Operations Management, or Marketing1-3 years of experience in a related fieldSkills, Knowledge and AbilitiesExcellent written communication and verbal communication skillsExcellent customer service orientationGood interpersonal skillsAbility to gather data, to compile information, and prepare reportsAbility to work effectively with managementWell-organized, detail-oriented, and able to handle a fast-paced work environmentAbility to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlineStrong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, and OutlookEnvironmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important InformationThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Apply/ShareApply Now! ( a Friend/ColleagueInterested in this opportunity?Socialize this job opportunity to a friend, colleague, or family member:Job Applicant Privacy Policy ( LocationsUS-ID-BoisePrimary Posting Location : CityBoisePrimary Posting Location : State/ProvinceIDPrimary Posting Location : Postal Code83701Primary Posting Location : CountryUSRequisition ID2024-434460Position TypeFull TimeCategoryProfessional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)