Warehouse Manager - Scooter's Coffee : Job Details

Location

This position is a 100% in-person role Indianapolis, IN. The successful candidate will be expected to work in person on all scheduled workdays.

Description

This position is responsible for the day-to-day operations of the food grade multi-temperature distribution center. This position is also responsible for managing a team of warehouse and office employees and delivery drivers to ensure that all orders are shipped and delivered in a timely manner. The Manager, Warehouse Operations will manage the physical inventory in support of internal manufacturing and vender supplied Inventory. This role reports directly to the Senior Manager, Warehouse Operations.

Essential Duties & Responsibilities

• Manage Inventory through both ambient and frozen networks.
• Manage the inbound and outbound flow of all materials.
• Facilitate timely and accurate deliveries.
• Manage multi shift operations including picking, receiving, loading, inventory control, etc.
• Manage, coach and develop warehouse employees and delivery drivers to achieve work objectives and improve performance and skills.
• Manage fleet and equipment to insure maintenance and safety compliance.
• Provide leadership to recruit, retain and develop an engaged, high-performing team in a manner that supports the company's objective, goals, strategies, measures, and always in a way that is consistent with core values.
• Coaching team on safety and makes recommendations for corrective action and/or behavior modification where required.
• Manage and approve time off requests
• Develop, maintain and review processes for order to ensure accuracy targets are achieved.
• Provide excellent and timely customer service.
• Responsible for ensuring inventory accuracy targets are met.
• Maintain the overall condition of the food grade warehouse including cleanliness, safety, and organization.
• Expected to be hands on when needed.
• Lead WMS buildout for site
• Maintain, audit, and develop standard work for associates
• Provide daily reporting of KPI's
• Facilitate and manage best practices across multiple locations and functions.
• Other duties as assigned

Qualifications

• Experience in managing food based distribution facility.
• Ability to manage a team of individuals and delegate when needed
• Experience leading and influencing team through supervisory levels
• Experience working & collaborating with cross functional partners in problem solving and strategies.
• Prior Management experience preferred, with a minimum of 5 years supervising a team of 20+ with multiple shift and job duities
• Forklift certification preferred but not required
• Professional and positive appearance and attitude
• Communications skills a must
• Troubleshooting skills a must
• Systems knowledge including but not limited to Word, Excel, Softeon WMS platforms, UPS Worldship, NetSuite ERP, or like applications
• Ability to travel up to 10% of the time, may require off hours availability
• Experience in working autonomously to manage day to day activities and overall operations of the distribution.
• Comfortable in managing conflicting priorities in a fast pace environment.

Physical Demands & Environment

Able to meet the following physical demands, either with or without a reasonable accommodation:

• Regular and predictable attendance
• Lift, carry, push, and pull objects up to 75 pounds frequently throughout a day
• Stand, sit, stoop, climb, kneel and crouch occasionally throughout a day
• Hear, see, and speak within a loud environment
• Work in varying temperature zones, from freezer temperatures to non air conditioned temperatures in the summer

Disclaimer

The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of all duties and responsibilities performed on the job. A successful candidate must be able to meet the listed essential duties and physical demands of the position, either with or without reasonable accommodation.