Warranty Assistant - JELD-WEN : Job Details

A company is looking for a Warranty Assistant to support after-sales service and manage warranty claims.Key ResponsibilitiesAcknowledge and manage warranty claims received through various channelsMaintain accurate service records and create service parts ordersCommunicate with customers to ensure timely resolution of claims and provide updatesRequired QualificationsAssociate degree from an accredited institution required; bachelor's degree preferred2-3 years of related experience and/or trainingExperience with ERP, CRM, or SAP systems is a plus1-2 years of customer service experience with manufacturing productsIntermediate skill in Microsoft Office applications