Warranty Specialist - CSM Companies : Job Details

CSM Companies, Inc. in Madison is seeking a talented individual to take on a Warranty Specialist position! This position is ideal for an individual with related experience, can multi-task, detail-oriented, and effective communication skills. This is a great opportunity to join a growing and successful dealer group!

Responsibilities:

* Audit warranty claims for accuracy and completeness

* Monitor warranty claim status with vendors and take proactive action as needed

* Apply vendor credits to internal and customer accounts

* Develop and maintain warranty reports under direction of the warranty manager

Primary Duties:

* Receive and process copies of the closed warranty repair orders

* Enter warranty claims into vendor systems

* Communicate with branch personnel related to submitted warranty claims

* Communicate with vendor warranty departments as needed

* Communicate and coordinate with supervisor on warranty rejections and processing issues

* Other duties as assigned

Qualifications

Requirements:

* Associate's degree in office related field or comparable work experience

* Three-five years related experience; data entry and accounting experience preferred

* Computer skills with an emphasis on word processing and spreadsheet programs

* Understanding of double entry accounting principles

* Must be highly organized, detail oriented, and results driven

* Ability to prioritize and handle numerous tasks simultaneously

* Effective written and oral communication skills