WEATHERIZATION PROGRAM SPECIALIST - Chautauqua Opportunities : Job Details

WEATHERIZATION PROGRAM SPECIALIST

Jamestown, NY (

Job Type

Full-time

Description

Position Data:

Title: Weatherization Program Specialist

Grade: 5 Exempt Non-Exempt x

Reports to: Construction Manager

Basic Function or Position Summary:

Provide program support through purchasing, inventory management, file development,

and community outreach activities.Hours per week 35: Monday - Friday 8:30am to 4:30pm. Salary $17.65/hourly

Security Clearance:Level 1 V,A,C,R

Requirements

Position Responsibilities and Specific Duties:

+ Serve as a liaison between Chautauqua Opportunities, Inc. and partner organizations.

+ Provide customers with intake paperwork and assist customers with the procurement of documents necessary to determine eligibility prior to a referral to navigation.

+ Assist Energy Auditor with data entry and file development.

+ Oversee daily inventory management, ensure preparation of materials for the job sight, and manage the bi-annual inventory count.

+ Develop relationships with local agencies that serve low-income families and provide outreach materials for Weatherization programs.

+ Outreach to workforce development agencies to expand workforce development pipeline.

+ Assist with purchasing of materials and delivery to job site.

+ Assist with preparing bid packets for subcontracted vendors

+ Assist in the development of outreach materials for weatherization, including but not limited to public service announcements, posters, promotional items, brochures, pamphlets, and social media posts.

+ Attend community events to promote Weatherization Services.

+ Promotes agency mission.

+ Maintains confidentiality and complies with the code of ethics.

+ Maintains consistent professional customer service.

+ Job performance incorporates integrated service delivery model while promoting self-sufficiency.

+ Other duties as designated by supervisor.

Key Working Relationships:

A. Internal: Construction Manager, Energy Auditors, Housing Rehab Clerk, Navigators

B. External: Service staff at community agencies, customers.

Supervisory Scope:

A. Number of staff supervised: 0

B. Titles supervised: N/A

Organizational Responsibilities:

+ Adheres to all policies and procedures.

+ Gathers appropriate documentation and tracks outcomes.

+ Participates in organizational committee structures as appropriate.

+ Participates in organizational and divisional management systems.

Knowledge, Skills Required:

+ Associate's Degree in Sciences, Business, or Human Services required.

+ A minimum of two years of customer service, human services, or program management experience required.

+ Strong attention to detail and follow up.

+ Ability to build trusting relationships with program participants.

+ Good computer skills, including word processing, data entry and using google docs

Physical:

+ Ability to lift up to and including 25-50 pounds of physical effort.

Special Requirements

+ Must be able to provide consistent even tempered customer service at all times.

+ Valid Driver's license

+ Reliable transportation

+ Ability to travel throughout the county.

+ Works compassionately with a diverse population.

+ Experience navigating community programs.

+ Ability to work occasional non-traditional hours, including evenings and weekends.