Web Design Manager - Townsquare Interactive : Job Details

Operations ManagerTownsquare Interactive **This position requires you to be located in Charlotte and report to our Charlotte Uptown office** **This is a People Management position leading our Web Design team** About Townsquare Interactive: At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business management platform enhances customer flow, ensuring ongoing success. From comprehensive business management software to website design, SEO, social posts, and reputation monitoring - we have all your digital needs covered. Our mission is to simplify success for businesses of all sizes. We love what we do and strive to excel every day. As leaders in the online marketing space, we've created a fun, hardworking and innovative environment that offers both challenges and rewards. The Operations Manager Opportunity: We are seeking a creative and tech-savvy design manager to lead our in-house web design team. The ideal candidate has a passion for effective employee engagement, strategy implementation, and team building. This person will be responsible for the quality and timely delivery of all website builds for new and existing clients. Responsibilities:Strategic Leadership

• Stay informed on web accessibility requirements and industry changes to inform decision-making.
• Set clear goals and provide the tools and support for the team to succeed.
• Identify and eliminate operational roadblocks preventing team success.
• Lead by example with integrity and ethical behavior.

Team Management

• Manage and mentor a high-performing web design team.
• Foster a collaborative, supportive work environment.
• Provide feedback, guidance, and training to enhance skills.
• Address performance issues with coaching and support.

Quality Assurance

• Ensure our delivered websites are easy to use and conform to UX/UI best practices.
• Conduct monthly audits to evaluate delivered website designs for content accuracy and design quality.
• Collaborate with Quality Assurance leadership to improve quality checks and rectify routine designer errors.

Performance Reporting

• Present regular performance reports, including metrics, achievements, and recommendations.
• Provide regular insights into web design trends and best practices.

Qualifications:

• Bachelor's degree in web design, digital design, UX/UI or a related field.
• 4+ years of web design experience with a proven track record of driving marketing results.
• Detail-oriented and exhibit exceptional organizational skills.
• Intermediate knowledge of front-end and scripting languages (HTML, CSS, Javascript, jQuery)
• Photoshop or related Adobe Creative Suite programs are required
• Strong understanding of UX/UI principles.
• Experience with various CMS (Duda, Squarespace, WordPress).
• Leadership and team management skills.
• Excellent communication, interpersonal and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and in teams.

Benefits:

• Competitive base salary and senior tier plan
• 3 weeks PTO
• 9 paid holidays (including 2 personal/floating holidays)
• Volunteer Time Off
• Health, Dental, and Vision Insurance
• Pet Insurance
• 401(K) Retirement Plan with Company Match
• Employee Stock Purchase Plan
• Company-provided laptop
• Comprehensive training and growth opportunities
• Unlimited growth potential in a dynamic work environment

Fun Fact: We were named one of Charlotte Business Journal's Best Places to Work and featured in The Founders 40: Secrets of Crazy Fast Growth on Inc. for being among the fastest-growing companies in America! TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S. Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.