Weekend Concierge/Receptionist (day shift) - Aston Gardens : Job Details

** Discovery Senior Living**

** Weekend Concierge/Receptionist (day shift)**

Austin, TX 78728

**This position requires Saturday & Sunday availability, 7:30am - 4:00pm**

**Discover your Purpose!**

, a Discovery Senior Living community, is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.

We provide on the job training with no experience required for most positions.

We offer rewarding career opportunities that include:

* Flexible scheduling options (Currently part-time hours but with opportunities to pick-up additional hours as PRN Concierge)

* 401(K) with employer matching and included employee assistant program

* Paid training, including many valuable, transferrable skills

* Opportunities for advancement

* Free Meals

**POSITION SUMMARY**

The Concierge is the welcoming face of the community, providing excellent Customer Service, with an attention to detail. The Concierge is responsible for greeting guests, residents, tours, and vendors, managing both external and internal calls, taking and communicating messages, providing information of a general nature, and assisting in the operation of the community in a variety of ways.

**DUTIES AND RESPONSIBILITIES**

* Carries out telephone answering and reception duties as required.

* Takes complete messages with pertinent information and communicates messages to the intended recipient.

* Printing documents for various departments as needed.

* Greets residents, visitors, vendors & delivery persons. Answers inquiries and gives directions.

* Assists with daily operations of the Business Office, as assigned.

* Assists other Department Heads with a variety of small projects such as mailers, collating, email blasts, inviting applicants for interviews, etc.

* Maintains and keeps desk and entry area neat, organized, and sanitary.

* Receives packages for the community and ensures residents & staff are notified of their delivery.

* Creates, edits and maintains forms for various purposes in the community.

* Maintains adherence to all company personnel policies and established operating policies and procedures.

* Collects questionnaires for COVID health screenings and takes temperatures (no direct contact).

* Other duties as assigned.

**QUALIFICATIONS**

* Minimum education: High school diploma or general education degree (GED), come college preferred.

* One+ year(s) customer service experience and/or training; or equivalent combination of education and experience.

* Some experience with Microsoft office suite (Word, Excel, Outlook)

* Experience as an Administrative Assistant would be a bonus.

**MOST IMPORTANT QUALITIES FOR THIS POSITION**

* Must be articulate and well spoken (using proper English), in both speaking and writing.

* A team player, but capable of independent problem solving and critical thinking.

* Dependable and reliable; always follows through on tasks.

* Be professional, friendly and prioritize customer satisfaction.

* Good at multi-tasking and prioritizing.

* Interested in working with a senior population.

* Pays attention to detail.

**BENEFITS:**

Discovery offers rewarding careers, tight-knit team & opportunities to develop a wide variety of skills. All team members are eligible to participate in our outstanding 401(k) plan with company match. We also offer our Employee Assistance Program and optional accident insurance policies.

**Thank you for your interest in Discovery Senior Living careers.**

**If you have any questions about this position, please contact us directly at: 512-###-####.**

**EOE**