Weekend Receptionist - Ultimate Staffing : Job Details

Must be available Saturday from 8:30AM to 6:30PM and Sunday from 11:00AM to 5:00PM

• Answers multi-line phone system
• Is responsible for greeting customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party
• Ensures a customer-friendly environment and an exceptional customer experience
• Answers multi-line phone system in accordance with company policies, using the company approved greeting in a friendly and professional manner
• Responds quickly and accurately to incoming telephone calls by routing calls, providing assistance, and furnishing general information to internal and external callers
• Offers to take messages or send caller to voicemail according to caller preference and company policy when person caller is trying to reach is not available
• Greets and directs visitors, including but not limited to customers and vendors, to the correct department, notifies the appropriate person that visitor has arrived

• Exceptional customer service skills
• Ability to clearly answer the phone and use the intercom
• Strong organization skills and ability to multi-task
• Ability to remain positive and professional in stressful situations
• Ability to read and comprehend instructions and information
• Ability to listen to customer and determine how to assist them
• Proficient with Microsoft applications
• Time Management skills and ability to prioritize
• Excellent communication skills and works well in a team environment
• Fast and accurate data entry skills
• Ability to handle multiple calls at one time
• Maintain professional appearance at all times

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.