Weekend Scheduler - LaJoy Group : Job Details

Position: Weekend SchedulerStatus: Part-time. Paid 20 hours per week. In the event more than 20 hours of work is required, additional hours will be paid. This position will require a 3-4 hours per weekend in office. Training will be conducted Monday through Friday.Schedule: Friday from 5:00pm to Monday at 8:00amCompensation: $17.00 per hourResponsibilities of the position are as follows:

• Customer Service/ Communication
  • Answering phone calls to assist with call-offs, coverage, incident reports, etc. Follow up communication (re phone calls or text messages) is required.
  • Manage and document daily attendance, vacation requests, and other schedule changes. Proactively contact employees daily to fill open shifts and cases, effectively communicating client needs before acceptance. Document as required.
  • Send daily text and email alerts to employees regarding open schedules.

• Documentation
  • Complete all required documentation in regards to changes in software, spreadsheets, etc. Detail is required.
  • Assist employees as necessary with documentation to be completed accurately and timely.

• Recruiting
  • Conduct phone interviews, contact references and extend job offers.

• Other Duties
  • Administrative tasks including filing, opening mail, etc.
  • Other duties as assigned.

Requirements

• Associates degree or bachelors degree in a related field preferred. Highschool diploma or GED required.
• Two to three years of previous experience in customer service or in the home health care field. Proficient with Microsoft Office, and other Office Applications.
• Excellent verbal and written communications skills and ability to relate to internal and external customers and clients, alike, at all levels.
• Strong organizational and administrative skills, able to multi-task and stay cool under pressure.
• High level of independent problem solving.
• Previous experience working with a vulnerable population or customers preferred.

This job requires a criminal background check. Convictions and pending felony charges are not an absolute bar to employment and will only be considered if required by law or there is a substantial relationship to the circumstances of the particular job or if bond ability is at issue.LaJoy Group is an Equal Employment Opportunity.#INDINTERNAL