Weekend Warrior - Front Desk / Member Services Representative - Crunch : Job Details

Reports to:ManagerRequirements:Ability to work Saturdays and/or Sundays are a MUST! Can be any combination of opening or closing weekend shift.Weekday shifts can be added in addition to the weekend coverageFluent in English, Spanish a plus!Proficient reading and writing skillsComputer SkillsFriendlinessGreat attitudeSpecial Skills:Strong customer service skillsResponsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in accordance with company proceduresFacilitate any messages on club software at member check-inAnswer phones in courteous, helpful, professional mannerCommunicate special events to members and guestsMaintain an atmosphere, which makes members feel welcomeFacilitate all member requests or forward to a managerMaintain professional disposition at all timesSell retail productsSchedule member services: tanning, etcFacilitate payment of member services in accordance with company proceduresKnow club facility, services, and schedulesMaintain a clean and organized work areaAssist in all projects as delegated by club managementFollow all policies and procedures in the Employee HandbookOpening and closing dutiesMeetings:Monthly or Weekly Department Meetings Employee Training Meetings