Wellness Associate - Full Time - TerrAscend : Job Details

GAGE Cannabis is a vertically integrated cannabis operation with 20 dispensaries and 3 cultivation and manufacturing sites in Michigan and counting! GAGE's award winning retail stores house many of the industry's leading brands, providing customers with a best-in-class experience starting at a GAGEretail site all the way through to the premium cannabis they light. Come work with us and see why our patients and customers love coming in to their nearest Gage dispensary! Gage Cannabis, Co (USA) is on a mission to become the leader in the cannabis segment for Cultivation, Processing, and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company's world-class cannabis team produces indoor cannabis that is grown in small batches with a focus on premium quality. Wellness Associates will act as ambassadors of the company brand in a retail setting. The ideal candidate should be dependable, organized, motivated and passionate about their work. Working knowledge of cannabis products as well as current regulations is essential as this role will be given the task of preparing and dispensing cannabis-based products under the direct supervision of the Store Manager. This role also requires a holistic understanding of the use and dosing effects of the products. All benefits-eligible employees are provided the following benefits: Employee Discount (all employees eligible)Paid-Time-Off (varies by State, please ask your Recruiter for more info)Health, vision, and dental insurance98Point6 (remote primary care)401k with 4% matching (100% vested immediately)Employee Assistance ProgramPaid Parental LeaveLife InsuranceShort & Long Term DisabilityFlexible Spending AccountWellness Program Physical Requirements: Stand constantlyWalk frequentlyReach and twist/turn with hands and armsClimb or balance and stoop, kneel, crouch or crawlFrequently lift and/or move up to 20 poundsOccasionally lift and/or move up to 50 poundsVision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus RESPONSIBILITIES Welcome customers by greeting them and offering helpful, friendly, and knowledgeable assistanceRepresent the brand in a positive and compliant manner while providing excellent customer serviceExcellent interpersonal skills are crucial, must maintain a clean and professional appearanceWork with the Manager and Assistant manager to maintain and organize inventory, validate that all UPC codes and menus reflect the correct product information and pricingStay current on product and cannabis-related information and communicate this to the patientsEnter customer and order information into the POS system, process payment, and finalize ordersResponsible for inventory and cash reconciliation proceduresMaintain compliance with all company policies and procedures as well as local regulationsAnswer questions and provide guidance on cannabis products and local restrictionsKeep all areas of the store clean and clutter-free throughout the day QUALIFICATIONS Must be 21 years or older and be able to pass a background checkProven prior professional experience with cannabis products from a regulated retail or medical distribution center required2+ years of administrative customer relations/customer service and retail experienceRequires excellent customer service and interpersonal skillsAbility to communicate professionally in person, over the telephone, through email, and other electronic means in order to effectively explain all variations of cannabis products to guestsExcellent computer skills working within a POS system as well as a cash register and payment processing systemsBasic math skills with the ability to handle cash transactionsMust maintain a clean and professional appearance while in our customer-based environment or representing our brandAbility to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs Full Time Hourly; Must be available to work nights, weekends, holidays, overtime as needed and rotating shifts (opening and closing). Pay based on experience and successful interview. Full benefits and great growth opportunities. Gage USA is an Equal Opportunity Employer and is committed to conducting all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Gage USA; however, only successful applicants will be contacted for an interview. *** Background Check Requirement *** As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.#J-18808-Ljbffr