Wine & Spirits Clerk - Festival Foods Grocery Store : Job Details

Ensures all department standards are being met in the Wine and Spirits department. Observes sales floor and back stock conditions; takes action to correct areas of opportunity. Maintains appropriate inventory levels and ensures accurate pricing on products received and sold. Communicates and works cooperatively with vendors, Wine and Spirits Manager, and Wine and Spirits associates to maintain standards and exceed guest expectations. Provides customer service to guests. Assists guests with finding items they are looking for on sales floor. Takes orders and other special requests. Answers the telephone and assists callers using proper phone etiquette. Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received. Checks out customer purchases on a cash register. Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed. Ensure all quality standards are bei...Wine, Clerk, Store Associate, Retail, Grocery, Retirement