Winetender - SADDLEHILL CELLARS : Job Details

Are you looking for a position with a company that values its staff as its greatest asset? Saddlehill Cellars is searching for a Wine Tender to join our team on a part-time or full-time basis.

Our winery offers a supportive working environment and competitive pay of $12 with excellent tip opportunities, giving you the potential of $28 per hour! Full-time employees (30+ hours a week) enjoy a range of benefits, including:

• Health insurance
• A 401(k)
• Workers' compensation
• PTO
• FMLA

Additionally, this customer service role provides the opportunity to earn wine certifications from WSET, CSW, or the Court of Masters.

Take control of your future-click Apply and start your journey with us today!

ABOUT THIS WINE TENDER ROLE

This customer service position at our vineyard offers part-time and full-time shifts from Wednesday through Sunday, 11:30 am to 9:00 pm. We serve lunch and dinner six days a week, with Mondays closed. Shifts include weekends, days, and evenings, providing flexibility for a variety of availability.

As a Wine Tender at our winery, you start your day by ensuring the bar is clean, stocked, and ready for service. You expertly manage orders, serving correct pours and following proper procedures. You engage with guests, providing detailed information about wines, tasting notes, pairings, regions, and production methods, while making personalized recommendations from our vineyard's wine portfolio.

You discuss club options, wine flights, and special events, and describe dishes from the food menu, offering ideal pairings. Checking IDs, operating the POS system, and handling transactions accurately is part of your responsibilities. You maintain the cleanliness of the bar, stock glasses, and wines, and complete assigned side work. Throughout the day, you support our winery's team members as needed, ensuring a seamless and enjoyable experience for all guests.

OUR WINERY

Saddlehill Cellars isn't just a vineyard; it's a destination steeped in history and beauty. Our 70-acre oasis features enchanting vineyards and preserved farmland with roots tracing back to George Washington himself. Opened in Spring 2024, we are committed to providing a serene escape where guests can relax with a glass of wine, pick up a few bottles, or enjoy our farm-to-table dining experience. At Saddlehill Cellars, we value excellence, authenticity, and creating a welcoming environment for all. Our team is passionate about delivering top-notch service and building a community that appreciates fine wine and good company. We hope you'll join us!

QUALIFICATIONS FOR A WINE TENDER

• Excellent communication skills, capable of conveying complex information about wines in an approachable and engaging manner
• Exceptional customer service skills, with a friendly and helpful attitude toward customers
• Proficiency in reading, writing, and verbal communication in English.
• Ability to stand and walk for extended periods
• Flexibility to work various shifts and days of the week, including holidays and weekends
• Passionate and knowledgeable about wine
• Reliable transportation and punctuality
• TIPS Certification
• Experience in a full-service restaurant, wine bar, or tasting room (preferred)

If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our vineyard's staff!

Our company requires new onboarding employees to undergo a background check prior to hire.