Monitors loading and unloading of guests and related equipment on chair lifts
Essential Duties and Responsibilities:
- Must be 18 years of age.
- Start up and shut off lift as instructed by manager.
- Familiarize guests with the safety equipment used on the lift.
- Observe and assist guests if they have difficulties using the lift
- Ensure that guests are using lifts properly and safely.
- Check lift ticket or season pass ensuring it's current and valid.
- Load and unload gear support
- Enforce age or ability restrictions when loading the lifts.
- Maintain loading and unloading ramps at required specifications.
- Complete daily lift logs or other required paperwork.
- Report lift related accidents or injuries to manager immediately.
- Report malfunction or other lift issues to maintenance immediately.
- Assist maintenance with trouble shooting when requested.
- Complete tramway incident reports as required.
- Perform other tasks as assigned by manager.
Minimum Qualifications: (Knowledge, Skills, Abilities):
- Skilled in providing outstanding customer service.
- Must follow company procedures for maintaining a safe workplace.
- Must pay attention to detail and have an extreme dedication to safety.
- Must pass lift operator training session prior to working at lifts.
- Must have a friendly and fun disposition and connect with guests.
- Communicate clearly using 2 way radios.
Core Competencies:
- Friendly Service: Treat people courteously and respond in a helpful manner.
- Adhere to company policies & procedures maintaining strong work ethics.
- Teamwork: Interact with team members effectively put company goals first.
Physical Demands:
- Must be physically fit and able to lift up to 50 lbs.
- Must be able to stand, bend, climb, lift, reach, and pull repetitively.
- Must be mentally attentive and focused at all times.
- Must be comfortable working outside in all weather conditions.