Workflow Coordinator - First Volunteer : Job Details

The purpose of this position is to assist lenders in the preparation of loan packages before they are given to Document Processors.Responsibilities:Assist lenders to ensure complete understanding of loan packages.Resolve any issues that may need to be addressed prior to document processing.Maintain a thorough understanding of and comply with applicable banking regulations as well as internal policies and procedures.Maintain an excellent working relationship with peers and teammates.Participation in daily huddles, weekly department meetings, and quarterly town meetings (after work hours).Believe, endorse, and demonstrate the Bank's culture and standards.Effectively communicate information clearly through all media channels (phone, email, written letters, etc.).Ability to multi-task in a fast paced, team-oriented environment.Possess a sense of urgency.Ability to interact with and assist customer at all levels.Demonstrate expertise in the use of standard and specialized computer hardware and software packages such as Microsoft Office as well as office equipment.Participate in daily huddles, weekly department meetings and quarterly town meetings (possibly after work hours).Participate in product development and implementation as needed.May conduct training for other staff members.Qualifications:Working knowledge of regulatory policies & proceduresWorking knowledge of real estate appraisals/property evaluationsHigh School Diploma or EquivalentKnowledge of Info Access a plusEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)