Working Supervisor - ServiceMaster Clean : Job Details

About the Organization Founded in 1947, ServiceMaster Clean has grown to become of the world's largest professional cleaning companies, providing janitorial, commercial and residential cleaning services. Our custom cleaning solutions, quality assurance program, professional people and responsive service levels have set us apart in the market and contributed to our growth. Our housekeeping programs service thousands of hospitals, school systems, commercial and industrial buildings worldwide. Our Service Partners play a key role in our growth and customer retention by consistently providing quality cleaning services to our valued customers. Our Division, ServiceMaster TBS, provides commercial cleaning services in South Jersey, Philadelphia and surrounding areas and is one of the largest ServiceMaster branches in the country. We have been in the business of serving companies for over 40 years. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description The Working Supervisor will oversee commercial cleaning operations within an assigned area, ensuring service commitments to customers are met and delivered within budget. This role requires a strong leader who can manage a team, meet customer needs, and maintain high standards of service. This hands-on supervisor will monitor performance metrics and be responsible for daily operations, service quality audits, and addressing staffing needs.Recruiting & Training

• Actively promote current and potential openings to your team, encouraging the use of our Referral Bonus program.
• Assist in recruiting for open positions within your accounts.
• Train new hires and existing employees on ServiceMaster SOPs, including proper cleaning procedures and mobile application use (e.g., ExpressTime).

Daily Operations & Reporting

• Complete and submit daily recaps of assigned buildings inspections and any issues encountered.
• Review trusty photos and conduct periodic building audits to maintain cleanliness and safety standards.
• Notify the office of call-outs and coordinate coverage to ensure adequate staffing at all times.
• Order consumables as needed, manage building supplies and control inventory to avoid shortages or overstocking.
• Address and Close clients requests/complains tickets promptly.

Leadership & Safety

• Serve as a role model by adhering to company policies and procedures.
• Ensure that all service partners are compliant with safety protocols including the proper use of uniform, shoes, and report any safety concerns to HR/Safety Manager.
• Be on-call to address special requests from clients, demonstrating flexibility and responsiveness.

Work ScheduleThis position requires a time commitment outside a normal 8-hour work day. In addition, you may be required to work weekends. However, we are committed to providing a work-life balance to all ServiceMaster employees. The Director of Operations, Regional Manager, support desk, and the Safety and Training Manager will support you and your team during hours that fall outside your normal shift of 9 PM to 5 AM. You are encouraged to use this support and time to rest and recharge.Position Requirements Qualifications

• Education: High school diploma required; Bachelor's degree preferred.
• Experience: 3-5 years of related experience in a supervisory role.
• Skills:
  • Bilingual in English/Spanish.
  • Proficient in Google Suite, ExpressTime, and CompanyCam.
  • Strong leadership, organizational, and communication skills.
  • Ability to manage multiple sites and operate under pressure.
  • Self-motivated, energetic, and able to hold others accountable.

Physical Requirements

• Able to lift 35 pounds and carry a 25-pound backpack vacuum cleaner.
• Frequent walking, standing, climbing, bending, stooping, twisting, reaching, pulling, pushing, kneeling, and crouching.
• Must be willing to work in damp, dusty, or soiled areas and handle human waste and other bodily fluids when necessary.

Full-Time/Part-Time Full-Time Shift Various Shifts Location Binghamton, NY. Hourly Pay Rate $22. Work Schedule Various shifts. Position Working Supervisor Req Number WOR-24-00001 Location NY - Binghamton 4516 This position is currently accepting applications.