Workshop Administrator - Temporary - Richemont : Job Details

Workshop Administrator - Temporary

Richemont

Job Location : New York,NY, USA

Posted on : 2024-10-28T12:17:30Z

Job Description :

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

ROLE OVERVIEW:

Cartier North America is seeking a Workshop Administrator who will be responsible for executing all administrative and logistic tasks for client services and stock maintenance, with the ability to cross-train and assist with tasks in other departments, as needed for the business.

RESPONSIBILITIES:

  • Operations
    • Administrative – processing all non-technical tasks for both client and stock repairs, ie. repair registration, audit, diagnosis, cost estimate creation, materials posting, parts delay management, billing, payment processing, transfers, and final invoice.
    • Logistics – receiving and shipping of all inbound and outbound parcels, including domestic and international shipments, ie. proper movement of product in/out of department, coordination of courier pick ups/drop offs, and maintaining supplies.
  • Knowledge and compliance
    • Develop deep understanding and knowledge of brand and products to convey Cartier heritage and values.
    • Understand and comply with Cartier security and operational procedures.
  • Brand Ambassador
    • Uphold Cartier image by maintaining professional demeanour at all times in person, via email, and telephone.
  • QUALIFICATIONS:

  • Education:
    • Associate or Bachelor's degree
  • Required experience:
    • Customer service or related field of experience with strong data processing skills
  • Technical skills / abilities:
    • SAP or other CS related programs
    • Ability to work and prioritize tasks in a fast-paced and high volume environment
  • Personal skills:
    • Proactive personality, positive and solutions-oriented attitude
    • Ability to work both independently and within a team environment
    • Excellent communication skills both written and verbal.
  • Expected Salary Range: $26-$30/ hour

    Salary will be negotiated based on relevant skills and experience.

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