Posting Details Posting Detail Information Working Title Workstation Administrator Position Location Fort Collins, CO Work Location Position qualifies for hybrid/in-office work Research Professional Position No Posting Number 202401823AP Position Type Admin Professional/ Research Professional Classification Title Prof/Indiv Contrib II Number of VacanciesWork Hours/Week 40 Proposed Annual Salary Range $65,000 - $75,000 (salary is commensurate with skills and experience) Employee Benefits Colorado State University is not just a workplace; it's a thriving community that's transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment to diversity, equity and inclusion, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
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Desired Start DatePosition End Date (if temporary)To ensure full consideration, applications must be received by 11:59pm (MT) on 11/15/2024 Description of Work Unit Founded in 1870, Colorado State University is among the nation's leading research universities and enrolls approximately 32,000 undergraduate, graduate, and professional students. Located an hour north of the Denver metro area, Fort Collins is a vibrant community of approximately 157,000 residents that offers the convenience of a small town with all the amenities of a large city. Fort Collins is situated on the Front Range of the Rocky Mountains with views of 14,000 foot peaks, and offers access to numerous cultural, recreational, and outdoor opportunities. Our purpose is to facilitate the mission of a world-class college with efficient and effective information technology in pursuit of the college's goals in teaching, research, outreach, and clinical service Position Summary The CVMBS IT Workstation Administrator supports Windows, Apple, and Mobile operating systems with updates, security updates, software pushes, personalized scripts, user access management, develop user permission structure, and performing preventive maintenance. Other responsibilities include but are not limited to independently implementing new technologies into the CVMBS computing environment, server hardware upgrades, server maintenance, technical documentation creation, and a multitude of second-tier support; all to help benefit our end users and ensure the best streamlined computing experience. Document fixes and adds to our domain knowledge base for future reference. Required Job Qualifications
- Bachelor's degree from an accredited institution in a field of study related to the work assignment.
- One year of professional experience in an occupational field related to the work assigned to the position.
- Experience with desktop computer support (in-person and remote)
- Knowledge of Microsoft Active Directory, DHCP, DNS
- Ability to document processes and communicate effectively with peers and end users alike, compensating for varying degrees of proficiency
- Additional appropriate education will substitute for the required experience on a year-for-year basis
- Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
- Training or certification related to the work assigned to the position will be considered as a substitution for the required experience and/or education.
Preferred Job Qualifications
- Experience in mass computer management including:
- PowerShell Scripting
- Microsoft Endpoint Manager iOS/macOS/Mobile/Personal Device Management
- Microsoft Endpoint Configuration Manager management, including device imaging and application management
- Experience with Cloud Services (Azure/AWS)
- Proficient with programming, scripting, and custom coding
- Proficient in working with differing file systems such as NFS, MacOS, SMB, and experience in interconnecting these different solutions
Diversity Statement Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department's commitment to diversity and inclusion. Essential Duties Job Duty Category Workstation Administrator Duty/Responsibility
- Some of the assignments underneath Workstation Administration authority are to maintain and deploy monthly Windows, Office, and other software updates for 2500+ workstations throughout the college and ensure that they have been tested to verify compatibility; create PowerShell scripts that can be deployed to our collection of managed computers to push and install the necessary software and related updates to targeted machines (to eliminate the substantial effort from our help desk team); act as the primary point of contact for any Windows, 3rd party software or SCCM related issues that may arise and require attention; create and update documentation that will help standardize our procedures for all installations and issues; create and maintain security groups for our network resources, and install printers on our print server and verify proper functionality.
Percentage Of Time 50 Job Duty Category Infastructure Support Duty/Responsibility
- This portion is split into a multitude of tasks including but not limited to: being a secondary for server updates; maintaining and updating servers (that vary in low to high importance and impact on our systems); secondary responsibility for data backups and data recovery on our CVMBS drives; and working with other departments for data recovery process if not hosted on our backup solution. The primary point of contact for access requests to file system resources.
Percentage Of Time 20 Job Duty Category Research and Optimize Work Process Duty/Responsibility
- Research new technologies and methods to utilize in our work environment and spearhead test deployments.
- Create new software scripts/packages for our technicians, group, or college to optimize everyday workflow.
- Discover process shortfalls that require significant manual effort, then develop automated processes that reduce and eliminate these issues thereby reducing risk.
Percentage Of Time 15 Job Duty Category Cloud Services Duty/Responsibility
- Work to implement more widespread adoption of cloud-based device management. Implement further controls on macOS and iOS devices, standardizing our process with the help desk.
- Work to implement further control of CVMBS-owned Windows devices using cloud tools to increase our remote support capabilities and ensure device health when away from the University network.
Percentage Of Time 15 Application Details Special Instructions to Applicants This position will remain open until filled. For full consideration, apply by 11:59pm (MT), November 15th, 2024. Along with a resume and the contact information for three professional references, applicants must submit a cover letter addressing how their education/experience aligns with each of the minimum and preferred qualifications listed in the job posting. Failure to address the minimum and preferred qualifications in the cover letter could result in an application being removed from consideration. References will not be contacted without prior notification of candidates. CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Conditions of Employment Pre-employment Criminal Background Check (required for new hires), Valid Driver's License, On-call Status - Evenings and Weekends Search Contact Mike Glitzke, michael@
[email protected] EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services. The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) ###-####,
[email protected]. The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) ###-####,
[email protected]. The Coordinator for any other forms of misconduct prohibited by the University's Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) ###-####,
[email protected]. Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education. Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
