Food Service Team Leader
: Job Details :

Location: 750 Hilldale Way, Madison, Wisconsin, United States, 53705-2644ALL ABOUT TARGETAs a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America''s leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It''s how we care, grow, and win together The Food & Beverage team works together to provide the guest a fresh, full and food safe shopping experience all day, every day.ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the:Knowledge of guest service fundamentals and experience building a guest first culture on your teamKnowledge of Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategiesSkills in planning department(s) daily/weekly workload to support business priorities and deliver sales goalsExperience leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Food Service Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workloadWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Model guest service standards; delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guestDemonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standardAssess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levelsWalk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-upEnsure proper execution on all food safety standards and cleaning routinesValidate and follow-up on experts'' progress against department checklists and routinesLead your team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your storeEnsure proper execution on all food safety standards and cleaning routinesEnsure accurate in-stocks by placing store-initiated orders according to best practicesFollow proper perishable inventory management procedures to ensure an accurate recording of inventoryMake production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved all day, every dayExpect and enable experts to stay up-to-date on relevant trends and productsEvaluate and recommend candidates for open positions and develop a guest-centric teamLead team onboarding and learning and close knowledge and skill gaps through training and experiencesEstablish clear goals and expectations and hold team members accountable to expectationsComplete all Starbucks and/or Pizza Hut training requirements and certifications Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitmentDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Access all areas of the building to respond to guest or team member issuesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited.... We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you.... That''s why we love working at TargetLeading teams who are stocking, setting and selling Target product sounds like your thing... That''s the core of what we doYou aren''t looking for Monday thru Friday job where you are at a computer all day... We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredStrong interest and knowledge of the food service businessLead and hold others accountableLearn and adapt to current technology needsWork independently and as part of a teamManage workload and prioritize tasks independentlyWelcoming and helpful attitudeEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryHandle and move merchandise in coolers and freezers up to 40 poundsAbility to work in spaces where common allergens may be handled or present Americans with Disabilities Act (ADA)Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-###-#### for additional information.