Desktop Support Overview: Two Barrels is hiring for a Desktop Support position to support our Post Falls, ID office. This is a full time, M-F Office Only position with company benefits. Do you enjoy interacting with individuals on a daily basis and enjoy geeking out on network devices/systems? If yes, the Desktop Support opening would be the perfect fit for you! This position will be the first point of contact for incoming questions and issues related to our computers and their systems. You will also troubleshoot problem areas for our in-office staff, and our remote staff in a timely and accurate fashion to provide end-user resolution.
Location: Post Falls, ID
Duration: Full Time
Wage: $21.50 + $2/hr
Responsibilities: - Provide end-user assistance for both in office and remote employees
- Troubleshoot technical problems, both software and hardware
- Setting up new employee equipment
- Continuous learning of all things IT
- Tracking inventory
- Install, diagnose, repair, maintain, upgrade hardware and software systems
- Running cables
Minimum Qualifications: - Passion for IT
- Eager to learn, not afraid to ask questions
- High interpersonal skills, super personable
- Highly organized
- Ability to communicate well verbally and written
- Highly motivated and great customer service
Preferred Qualifications: - Experience in a desktop support role or similar position
- Experience with network devices preferred
- Experience working with Linux
Why you might like this job: You enjoy helping people. You want to be a part of a company that likes to do things their own way. You're not afraid to try and fail, and try again. You want your work to have a big impact.
Benefits: - Great Wage & Success Meetings with your manager
- Work From Home comfort package & company provided equipment
- 22 days paid time off annually, PLUS 4 paid holidays
- 4% 401k employer matching through Fidelity
- 100% employer-paid medical, dental and vision for employees
- Maternity and Paternity Leave
- Flexible hours
- Coffee shop next door
- Crappy parking? Oh, I mean a cool downtown location for easy public transportation options...