Job SummaryThe IT Infrastructure Manager is responsible for overseeing and managing our organization's IT infrastructure team(s),including designing, implementing, maintaining, and securing Cirrus IT infrastructure. This role requires a deep understanding of IT infrastructure, networking, and security principles, as well as excellent communication and leadership skills.Duties and Responsibilities/Essential Functions
- Plan, design, and implement IT infrastructure maintenance & projects to support business objectives.
- Provide technical expertise and guidance to other IT teams to ensure smooth integration and operation of new technology initiatives.
- Develop and maintain IT infrastructure policies and procedures to ensure compliance with company standards, industry regulations, and security best practices.
- Develop and maintain disaster recovery and business continuity plans to ensure the resilience of IT infrastructure in the event of a disaster or outage.
- Oversee the maintenance and support of IT infrastructure, including servers, network devices, storage systems, and software applications.
- Monitor and maintain the security of the IT infrastructure, including firewalls, intrusion detection systems, and access control policies.
- Manage vendor relationships and negotiate contracts with IT infrastructure service providers.
- Responsible for continuous delivery of on/off-premises infrastructure services, 24/7
- Champion process maturity by leading change management activities for technical teams to ensure compliance to all departmental policies and procedures.
- Ensure operational and technical support is provided to meet/exceed established service level objectives for all assigned infrastructure services.
- Establish vendor relationships, negotiate agreements, and hold vendors accountable to milestones and quality delivery.
- Lead infrastructure-related change management initiatives.
- Measure and monitor infrastructure performance.
- Lead planning, selection, and procurement of assigned technology and services.
- Participate in the implementation of IT and business projects; review projects and resource requests; coordinate schedules and activities to ensure tasks are completed on schedule and delivered solutions meet identified requirements.
- Successfully plan, budget and manage CapEx and OpEx funds.
QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Bachelor's degree in Information Technology or relevant field of study, or equivalent combination of education and experience
- 8 + years of experience designing, developing, delivering, and managing enterprise grade infrastructure solutions/services.
- 5+ years of experience in a leadership role with five or more team members, direct managerial experience is preferred.
- Relevant industry and/or vendor certifications will be considered a plus.
- Expert-level knowledge of infrastructure technologies such as server, storage, networking, wireless and cloud-based infrastructure
- Strong Cloud Infrastructure experience within Amazon Web Services, Microsoft Azure or Google Cloud Platform.
Competencies To perform the job successfully, an individual should demonstrate the following competencies:
- Business Insight: Applies knowledge of business and the marketplace to advance the organizations goals.
- Directs Work: Provides direction, delegates, and removes obstacles to get work done.
- Manages Ambiguity: Operates effectively even when things are not certain, or the way forward is not clear.
- Builds Effective teams: Builds strong effective teams that apply their diverse skills and perspectives to achieve common goals.
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.Duties, responsibilities, and activities may change at any time with or without notice.Work beyond 40 hours per week may be required. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity.Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.