Field AV Service Technician
: Job Details :

An industry leader in the biomedical field that offers state-of-the-art technology for minimally invasive procedures in virtually all surgical specialties, is looking to add highly skilled technicians to their Performance Support teams.In this role you will support and develop a positive customer experience by performing the primary field operational duties of deploying audio-visual and network-based integrated OR systems (current and legacy) within a medical operating room environment. Responsibilities include constructing the digital infrastructure of an operating room: physical placement/installation/termination of equipment/cabling, and configuration of software (proprietary software, training will be provided). The candidate must always exhibit professionalism by following SOPs and work instructions. You will be supporting a specified geographic region and other regions as assigned. - Face-to-face customer support, including OR, SPD and biomed- Daily maintenance and management of products- Maintain the instrument sets so that they are always in good working order and ready for use- Keep repairs and replacement equipment expenses within a predetermined budget for the account- Perform preventative maintenance on all devices; trouble shoot video and instrument issues in the O.R.- Inspect of the instruments and document their functionality- Conduct training and education for the OR and supporting departments- Design process improvements to improve efficiencies and reduce repair costsTasks will vary depending on the agreement with the account and will include:- Video tower / system set-up and support- Inspection, repair, troubleshooting and replacement of devices- Monitoring, reporting, and facilitating repairs and exchange transactions.- Transporting, cleaning, sterilization, and packaging of instruments after useBase salary, $85 - $90K. $450 month car allowance, 20 cents per mile, $90 per diem, overtime is available, a 401k, medical, dental, life coverage. A laptop, an iPad, and cell phone; hotel points, rental car points. Location: Boston, MAOutstanding opportunity for upward mobility to more senior positions in a rapidly growing and critically important field. Job 57500