Located in Lewisville, TX More Information about this Job: $21.60- $30.48 / Hour Brand New Location in The Colony, Covered Parking and Outdoor Space! Transfer Capabilities across the entire GMR footprint. We're hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers. Responsibilities:
- Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
- Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
- Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift.
- Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
- Responsible for generating applicable reports and checking for accuracy.
- Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
- Relays instructions from supervisors, messages, and emergency information.
- Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
- Follows established parameters/formats in receiving requests for service.
- Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
Minimum Required Qualifications:
- High school diploma or equivalent.
- Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
- Skilled in reading and writing English.
- Ability to communicate clearly on the radio and telephone.
- Ability to record, transmit, and report information accurately.
- Ability to efficiently utilize all equipment assigned to him or her.
- Ability to manage multiple tasks simultaneously.
- Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
- Ability to understand basic computer applications.
If your passion assisting with helping the community in their time of need where every second counts, apply today! *Get paid to work with your friends! GMR is looking for people like you! GMR Employees, if you know someone like you, have them add your name to their application and receive a Referral Cash Bonus! PLEASE NOTE: COVID-19 vaccination is NOT a condition of employment, or for consideration for employment with the GMR Family of Companies. However, upon acceptance of offer and joining the GMR family, you will be required to submit your COVID-19 vaccination status of either vaccinated or not vaccinated. EEO Statement: Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.