Customer Service
: Job Details :


Customer Service

Lowe's

Job Location : Murrieta,CA, USA

Posted on : 2024-10-27T06:48:01Z

Job Description :

Job Title: Customer Service Representative Employer: Lowe's

Job Description:

As a Customer Service Representative at Lowe's, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations.

Key Responsibilities: - Greet and assist customers with inquiries and product information. - Resolve customer issues and complaints in a timely and professional manner. - Process returns, exchanges, and refunds. - Assist customers with locating products and providing recommendations. - Maintain a clean and organized customer service area. - Follow all store policies and procedures, including safety protocols. - Collaborate with team members to enhance the customer experience.

Qualifications: - High school diploma or equivalent. - Previous customer service experience preferred. - Strong communication and problem-solving skills. - Ability to handle transactions accurately and efficiently. - Basic computer skills and familiarity with customer service software. - Ability to stand for extended periods and lift up to 25 pounds. - Friendly and approachable demeanor.

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