DescriptionEssential Duties and Responsibilities: Summary: The Dispensary Associate is responsible for interacting with, educating, and advising patients face-to-face and by phone, record-keeping, assisting with inventory and cash management as well as interacting with local service providers. ?Duties and Responsibilities:
- Greet patients and caregivers in person or on the phone and control their entry into dispensary; checking eligibility and validity of Medical Marijuana (MMJ) card; oversees member intake and renewal procedures
- Assist potential patients with registering or reregistering into MMJ program.
- Maintain member records in compliance with State law and Company policy
- Answer questions about the law and the Company from members and others
- Assist patients/caregivers in selecting medicine; advises and educates them about safe dosage and other aspects of this medicine
- Assist management and Pharmacist with inventory and cash management, daily and weekly
- Maintain a clean, safe, welcoming environment inside and outside the facility
- May help in other departments as needed/Other duties as assigned.
Administrative Duties:
- Outstanding phone and in-person customer service skills
- Thriving to perform job duties in a fast-paced environment with the ability to stay even keeled in periods of stress
- Demonstrated proactivity, flexibility, adaptability and multi-tasking
- Ability to maintain confidentiality and ethical conduct
- Skill in accurate cash management and inventory control
- Strong written and oral interpersonal communication skills
- Ability to effectively plan and prioritize
- Ability to focus; attention to detail
- Ability to work effectively as part of a team
- Absolute reliability and honesty
RequirementsBasic Qualifications:Education and/or Work Experience Requirements:
- High school diploma or equivalent
- 2 years post-secondary education in a related field preferred
Additional Qualifications: Specific skills required to perform the daily tasks and job duties. Be specific. Some examples are: Required Knowledge
- Proficient in terms of operating computer & office equipment (Microsoft Office; Word, Excel, PowerPoint. Office Equipment; Copiers, Printers, Telephone Systems).
- Ability to provide excellent customer service
Physical Requirements
- Extended time standing, walking, bending, and reaching
- Ability to lift and carry up to 50 pounds for a distance of 100 feet
DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of employees assigned to this job.