Also doing business as Shellpoint Mortgage Servicing1100 Virginia Drive, Suite 125Fort Washington PA 19034Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website approval pending with the New York Department of Financial Services.This position is for SHELTER HOME MORTGAGE, one of the Family of Companies of Newrez LLC.Primary FunctionThe Loan Partner position allows someone with the desire to get into the mortgage business an opportunity to do so without any prior experience. They are responsible for supporting a sales team to ensure we retain as many purchase customers as possible. Support comes from assisting in the day-to-day front end process including communicating with customers, collecting documents, analyzing documents, and submitting files to our operations team. The position is designed to be a 10-12 month program with the end goal of obtaining their loan officer license by passing SAFE and then being promoted to a producing loan officer.Responsibilities
- Work independently in a fast-paced environment with a high volume of loan files.
- Contact pre-qualified customers to obtain documents needed for pre-approval.
- Analyze income and asset documentation to issue a pre-approval.
- Once the customer is under contract, work with them to complete e-sign and collect any additional documents needed to submit a full file to our operations team.
- Work with our operations team on troubleshooting anything missing or information needed for underwriting.
- Provide consumers with a superior level of customer service.
- Stay informed of developing trends in the mortgage industry.
- Attend/assist with scheduled meetings, training sessions, and courses.
- Maintain compliance with all industry-specific federal and state licensed activity requirements and company's Code of Conduct.
- Perform additional projects and duties as assigned by supervisor.Education and Experience Requirements
- Two-year college degree or equivalent preferred.
- Must qualify for and obtain state licensure in the states where the company does business.
- Sales and customer service experience a plus.Knowledge, Skill, and Ability Requirements
- Ability to quickly connect with people in an outgoing, friendly manner.
- Strong sense of responsibility for completing work quickly and accurately.
- Ability to handle a faster-than-average pace of activities.
- Detail-oriented with efficient focus on work activities.
- Careful decision-making skill with the ability to avoid mistakes.
- Excellent oral, written, listening, and organizational skills.
- Basic computer and MS Office skills.While this description is intended to be an accurate reflection of the position's requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.Company Perks
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Casual Workplace
- Employee Engagement ActivitiesCompany Benefits
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more.
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice.
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee.
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions.Equal Employment OpportunityWe're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.The right company in the right industry.In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing.Few lenders are as innovative, financially solid, well-managed, and on track to become America's leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers - providing abundant opportunity for the great people who work here.These competitive advantages set us apart, and they're why you can grow with us for the long term. #J-18808-Ljbffr