Job DetailsLevel Entry Job Location Corporate Headquarters - Greensburg, PA Education Level High School Job Category Health Care DescriptionDispatch/Call Center Specialist
- Do you like to be around people??
- Do you like the feeling of knowing that you were instrumental in helping someone get the care they needed??
- Do you like to be challenged and work in a team environment??
If your answer is 'YES ....Express Mobile Diagnostic Services, LLC just may be the perfect partner for you! Responsibilities
- Accept phone calls using telephones and computer database systems to place exam orders. You are often the first impression that a client has of Express Mobile - always approach a call with a smile
- Direct all customer inquiries to appropriate supervisors.
- Receive and prepare work orders via fax, phone calls, online, etc.
- Monitor and follow-up with personnel and/or service locations for follow-up on exams.
- Assist with logistically routing the technicians for timely/efficient routes.
- Record and maintain files and records of customer requests.
- Flexible to working any shifts necessary including weekends, evenings and some on-call shifts when necessary.
- Upload exam images/reports using our PACs software system.
QualificationsSkills and Knowledge
- Must be knowledgeable with computer skills in MS Word, Excel, and/or data entry
- Excellent Communication Skills (both phone and written)
- Ability to multi-task and quick to learn
- Positive Professional Demeanor-Excellent Customer Service Skills
- Independent Worker
- Extremely Detail-Oriented
- Respond to duties as directed by Supervisor and/or Express Management team members
Education and Specifications
- High School Diploma or equivalent GED
- Medical & Billing/Terminology preferred
- Drug/Alcohol Free/Negative Drug Screening
- Clean Criminal Background History