Clerk
: Job Details :

We are currently looking for a Part Time 38 Clerk to join our Oak Hills Travel Gaming Operations Unit 2 team located at the Chickasaw Travel Stop #585 working . Summary: Operates cash register and stocks store. Promotes signature products by providing the highest level of customer service. Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Partners with internal and external services as needed to ensure appropriate referral is made - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures * Cleans windows, doors, mirrors, glass partitions, baseboards, jambs, trim and walls, maintain sanitization of restrooms, empty and clean waste receptacles * Assists and guides customers with purchase selection - Engages potential customers and guides with selection and purchase decisions - May order catolog items if not in stock - Promotes products to increase guest satisfaction and store sales * Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received - Operates point-of-sale terminal to tally customer purchases and ensure accurate payment is received - Provides accurate change for cash purchases - Processes discounts, refunds, exchanges, coupons accurately - Balances register/terminal and completes reports for receipts, cash balance - May perform minor trouble shooting of POS - Maintains accurate cash count and assume responsibility for any shortages at end of shift - May be responsible to confirm POS pricing updates * Audits register and change box funds by auditing account shortages and overages through process of counting their shift bag down before and after closing out shift * Stocks inventory several times during shift by placing products on display shelf for customer availability * Performs all other duties as assigned Competencies: Essential: * Able to follow instructions, both written and oral * Able to adhere to all scheduling and attendance requirements * Honesty, truthfulness, reliability, accountability * Able to read, understand and apply regulations and policies * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management Skills: Essential: * Vacuum cleaner, basic equipment, knowledge carpet care * Janitorial equipment and supplies * Operate point-of-sale terminal Experience: Essential: * No prior experience required. Education: Essential: * High School, GED or Equivalent Credentials: Essential: * Pass general background check Nonessential: * Pass gaming background check * Gaming license or permit as required by assigned position Working Conditions: Essential: * May work where cigarette smoking occurs * Bright and Flashing lights * Customer service * Retail store * Warehouse freezer/cooler * Commercial and residential vacuum * Computers, printers, phones * Point-of-sale equipment * Potential exposure to cleaning fluids and solvents * Communications written, verbal * Pass pre-employment drug test * Frequently bend, kneel, stoop, push, reach * Hand-eye coord, reach and grasp * Frequently lift and or carry up to 25 lbs * Moderately strenuous work * Standing up to 100% of shift * Walking up to 75% of shift * May work day shift * May work evening shift * May work holidays * May work night shift * May work rotating shifts * May work weekend shift