Job Location : all cities,MI, USA
s a significant member of the Technology Division's Field Services Team, the Field Service Specialist will provide technical support services to users in a timely, accurate and efficient manner utilizing the district service management tool. The Field Service Specialist is responsible for the deployment, installation, setup, staging, configuration, maintenance, and repair of district technology. District technology includes varied makes and models of desktops, laptops and tablets, peripherals and software, in addition to telephones and audiovisual equipment. As a technical services professional, the Field Service Specialist will utilize their technical skill and ability to troubleshoot, diagnose, mitigate and resolve issues based on best practices and district policies and procedures. The successful candidate for this role is client-focused, driven, self-directed and is constantly seeking opportunities for professional learning and growth. A combination of strong technical and soft skills is a must.