Job Description Job Summary:To deliver a great customer experience while providing our customers with accurate, friendly and efficient checkout service; to accurately scan, price and bag products; to collect proper payment; and to provide proper change if necessary.Minimum Required Qualifications:The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to work in varying temperatures.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
Essential Job Functions:Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:
- Maintain a clean, neat, organized and safe work environment.
- Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
- Keep floor clear of debris and spills.
- Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations.
- Dress and groom according to Company policy, including uniform, name badge and hat or hair restraint requirements.
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling unpackaged foods.
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Understand operation of cash register and follow all cash handling procedures.
- Accurately identify and scan product under correct department (when necessary).
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs. and that occasionally weights up to 50 lbs.
- Check prices, and be knowledgeable about location of items in store.
- Accurately and quickly collect proper payment and provide proper change.
- Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) in accordance with Company guidelines.
- Promote for sale any current charitable promotions to Customers.
- Properly bag customer's orders safely and efficiently.
- Handle damaged or return-to-stock products according to Company policy, with priority attention given to refrigerated, perishable items, and sell by date.
- Recognize and be knowledgeable about various types of products carried in the store, including produce items.
- Stand at register station for duration of scheduled shift, which may exceed 8 hours per day.
- Understand and adhere to Company shrink guidelines as relates to Front-End operations.
- Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Utilize and maintain equipment as required by department; report any equipment problems immediately.
- Complete all applicable department training programs.
- Perform all duties in accordance with all Fresh Grocer Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
- Maintain punctual and regular attendance.
- Work overtime as assigned.
- Work cooperatively with others.
- Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.
- Perform other duties as assigned.
Important Disclaimer Notice:The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.