Job DescriptionExceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Responsibilities- Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service- Promote and follow company initiatives- Greet customers, answer questions, and suggest product to enhance service and meet sales goals- Maintain cleanliness of customer service area and equipment- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard- Follow store policies and procedures- Perform cleaning tasks in accordance with the Duty Rosters and cleaning standards- Follow standards for merchandising, stocking, rotating, and storing all products- Follow cash handling and register policies (for associates 18 and over)- Follow inventory stocking and recording guidelines- Must be able to perform the essential job functions of this position with or without reasonable accommodationQualifications
Minimum - High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience- Ability to organize/prioritize tasks/projects- Accuracy/attention to detail- Ability to work weekends on a regular basis, work any shift and work overtime as needed- Ability to work in a fast-paced environment- Ability to complete Initial Store Training and pass barista certification with a score of 90% or better- Ability to pass drug test- Minimum 16 years of age
Desired - Knowledge of Fred Meyer policies, procedures, and organizational structure- Familiarity with industry/technical terms and processesAbout UsBased in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family!About the Team
Jobs at King Soopers: To supportand reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor. Below is a list of some of the benefits we offer our associates.Health & Well-being Benefits:
- Health care benefits
- Paid time off such as vacation, sick leave, and parental leave
- Mental and emotional support resources through our Employee Assistance Program
Financial Benefits:
- Participation in a 401(k) plan, subject to certain eligibility requirements
- Group term life insurance eligible
- Eligible for an annual bonus based upon company performance
- Associate discounts
Growth and Development Benefits
- Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
- Robust internal training and development resources to grow your career
We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!