Cuero Regional Hospital is searching for a FT Representative in our Patient Access Department.Job Description:
- Patient Access Representatives are responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions.
- These representatives also get patients ready for intake, process them during admission, and guide them through discharge.
- Patient Access Reps are responsible for timely and accurate patient registration.
- Interviews patients for all pertinent account information.
- Verify all insurance and calculates and collects patient liability amounts.
- Ensure that all necessary signatures are obtained for treatment.
- Answer any questions and explain policies clearly.
- Check for physician orders and attaches them to appropriate patient record to ensure the correct test is received.
- Print and collate any paperwork needed for each patient to distribute to unit/department.
- Escorts patients to his/her area or refers patient to available escort as needed.Patient Access Representatives must have strong interpersonal skills to communicate with patients and clinical staff effectively.
- Digital experience with word processing programs is also essential to the role of a Patient Access Representative.
- Although extensive clinical training is not necessary for this position, incoming candidates will be guided through courses related to the services of the facility.
Qualifications:
- High school diploma or GED
- 3 months in a clerical health care setting minimum
- 1 year in a clerical health care setting preferred
- Communication skills
- Customer relation skills
- Medical terminology
- Good telephone etiquette
- Computer skills
- Must be able to multi-task
Closing:Open until filled