Job DescriptionAssigns a variety of patient care resources to patient care units throughout our various campuses. Requires and utilizes an in-depth knowledge of unit, departmental, and organizational policies to guide appropriate placement of resources. Collaborates with nursing and unit-based leadership as resources are moved fluidly throughout the organizations.ResponsibilitiesJob Function:
Job Standards and Performance Expectations Proactively schedules and reassigns staff to ensure the most qualified, cost-efficient staff are matched to the current needs, using the knowledge of hospital, nursing, and Central Staffing Office policies and procedures Communicates regularly with unit-based leadership and staffing colleagues in all hospitals to discuss resources needed, opportunities for colleague reassignment, and admission capacity. Communicates directly with patient care colleagues through a variety of methods for the purpose of increasing the colleagues' availability and flexibility to meet the needs of the patient care units. Books available colleagues to open shifts. Enters accurate scheduling, attendance, and timekeeping information into appropriate scheduling software packages. Runs a variety of reports from different programs to provide an accurate picture of where current resources are assigned. Assists in orientation and training of new Central Staffing Clerks. Recommends appropriate changes in staffing policies as needed to promote efficient and effective assignment of resources. Reports any identified or unresolved problems to appropriate Central Staffing Office leadership for additional follow up. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps identify problems, offer solutions, and participate in their resolution. Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors to Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places. Behaves in accordance with the Mission, Vision and Values of Health System Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management. QualificationsExperience, Education, Training, Special Skills, and Licensure:
- Education: High school diploma or equivalent combination of education and experience. Additional formal clerical and computer training desirable
- Skills: Familiarity with staffing procedures, usually gained through two or more years of staffing experience. Strong attention to detail. Proficient with at least one word processing package and one spreadsheet package. Telephone skills and ability to operate office equipment such as personal computers, copies, FAX machines, and printers. Ability to exercise independent judgment to set work priorities. Organizational skills to prioritize multiple tasks and adapt quickly to changes and interruptions. Interpersonal skills to effectively communicate with a wide range of staff in order to relay and obtain information.