DescriptionBrand Ambassadors are the face and voice of our brand. Brand Ambassadors increase brand awareness and sales by promoting our products through various media channels. They work closely with our sales and marketing division to achieve its marketing goals and objectives, such as communicating the value of our products to customers, tracking customer feedback, and representing the brand at launches and events. At STIIIZY, we value the versatility and adaptability of our employees. While the primary focus of this role is on being the face of the brand, the successful candidate may also cross-train in other positions within the department based on organizational needs. KEY RESPONSIBILITIES
- Work closely with sales and marketing staff to conceptualize marketing campaigns and execute company initiatives
- Educate customers, retailers, and distributors about our products via in-store demonstrations and company related events/parties
- Build rapport with customers and vendors and maintain positive brand image
- Monitor customer, account feedback, and escalate product preferences in real time to the marketing department
- Track metrics and sales campaigns
- Represent the company at open houses, grand openings, events, and trade shows
- Commute to the office weekly to deliver feedback, participate in trainings, and collect marketing material
- Update and maintain territory store merchandising when needed
- Conduct budtender trainings, teaching staff about our brand and products
- Maintain personal marketing material inventory
- Perform other duties as needed in support of business objectives assigned by supervisor.
- At STIIIZY, we believe in fostering a collaborative and dynamic work environment. Our employees are encouraged to develop a broad skill set to enhance their contributions to the team. Cross-training opportunities may be provided to align with the organization's evolving needs.
Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS TECHNICAL SKILLS & ABILITIES
- Coachable, highly motivated, and driven to succeed.
- Excellent verbal and written communication skills
- Friendly, approachable, and outgoing personality
- Working knowledge of social media platforms and tools
- Adaptable with the ability to prioritize tasks
CORE COMPETENCIES
- Customer Focus: Provides exceptional customer experiences based on personalization, reliable service, and relationship building in order to maintain long-term customer loyalty.
- Financial Literacy: Applies basic understanding of KPIs in order to contribute to financial goals.
- Goal Setting: Works toward SMART goals that align with departmental business objectives enabling teams to work towards a common goal.
EDUCATION & EXPERIENCE
- Prior experience in a customer service environment
REQUIREMENTS
- Must be over 21 years of age.
- Available for on-site and remote operations
- Clean driving record
- Friendly, outgoing
- Ability to travel up to 90% of the time
- Ability to drive
- Clean driving record
- Work revolves around objectives, projects, and priorities- not hours; must be able to work weekends and holidays as needed.
- Willingness and ability to undergo cross-training in various roles within the department as required.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prolonged periods of standing, sitting at a desk, and/or working on a computer.
- Able to stand up to 4 hours at a time.
- Ability to work in multi-temperature environments, hot or cool.
- Be able to stand, bend, kneel, squat, and twist for prolonged periods of time.
- Must be able to push, pull, move, and/or lift 40 lbs. to a minimum height of 5 feet and able to push, pull, move, and/or carry such weight a minimum distance of 50 feet, with or without mechanical assistance.
- Must be able to access and navigate each department at the organization's facilities.
COMPANY We are setting the industry standard to influence and inspire through our innovative methods. We merge cannabis culture with cutting-edge technology to deliver the best possible customer and employee experience(s). The company operates a fully integrated cannabis business with a footprint that covers the entire breadth of the state of California; the world's largest cannabis market. We control our supply chain from cultivation to retail, which enables us to deliver clean and tested cannabis products at unmatched prices. Our mission is to provide the one-stop-shop cannabis experience by offering exceptional customer experience service and diversified products. We strive to build long-term customer loyalty. BENEFITS & COMPENSATION All employees are provided competitive compensation and paid training. We offer a range of benefits packages based on employee eligibility*, including:
- Paid Vacation Time, Paid Sick Leave, Paid Holidays, Parental Leave.
- Health, Dental, and Vision Insurance.
- Employee Assistance Program.
- 401k with generous employer match.
- Life Insurance.
- Employee discounts on products and services.
*Additional details about compensation and benefits eligibility for this role will be provided during the hiring process. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.