LaSalle Network has partnered with a healthcare provider based in Fort Drum, NY, in their search for a Patient Account Representative. The Patient Account Representative is responsible for efficiently and accurately managing patient registration processes, ensuring a seamless and positive experience for patients and their families. This role involves collecting and verifying patient information, processing admissions and discharges and providing excellent customer service. Patient Account Representative Responsibilities:
- Greet patients and visitors in a professional and courteous manner
- Accurately collect and enter patient information into the electronic health record (EHR) system
- Verify insurance coverage and obtain necessary authorizations
- Process patient admissions, transfers and discharges
- Ensure all required forms and documentation are completed and signed
- Answer and manage phone calls, providing information and assistance as needed
- Coordinate with medical staff and departments to ensure smooth patient flow
- Handle patient inquiries and resolve any issues promptly and effectively
- Maintain patient confidentiality and comply with HIPAA regulations
- Perform other administrative duties as assigned
Patient Account Representative Requirements:
- High school diploma or equivalent; Associate's degree or higher in healthcare administration or related field preferred
- 1+ years of experience in a healthcare setting, preferably in patient registration or medical records
- Proficient in using EHR systems and other computer applications
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with confidentiality and professionalism
- Ability to multitask and work in a fast-paced environment
We invite you to apply today! Thank you, Laura Peterson Recruiting Lead - Healthcare Revenue Cycle LaSalle Network
LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.