Job Location : Springfield,MA, USA
Role: Customer Service Representative
Location: Springfield, MO(Hybrid 2 days/Week Onsite)
Duration: 12+ Months Contract
PREFERRED TITLE: Sanctions Compliance Support
Strong critical thinking skills, creative problem solving, detail oriented, adaptability.
Candidate must be onsite at Springfield 2 locations, 2 days a week in office minimum. Wednesday onsite is required, 2nd day can be chosen by contractor.
Is there anything that will automatically disqualify an individual?
No, banking experience or operations experience preferred but not required.
Once candidate is hired, please see the below.
Training: M-F, 8:00 AM- 5:00 PM, and this will last for the first 4 weeks on assignment. There is no expectation of flexibility for hybrid during training in general, though the trainer may choose to have the class work from home once or twice during that period to test system access, but that is at the trainer's discretion and would be a set day for the whole class.
On the schedule after training:
For future offers we will just alternate the schedules between contractors.
Please list 3-4 functional activities the resource should be capable of
What technical skills will successful candidates possess?
Is there any industry specific experience that would separate one candidate from another?
Customer Service, Banking, Financial, account experience