Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you'll fit right in. Department Engineering Who You Are As a seasoned professional in network engineering or a related field, you are driven to expand your skills and knowledge further. You have a deep understanding of network security and are dedicated to staying up-to-date with the latest advancements in network infrastructure. Proactive in detecting and responding to network and security events, you are eager to contribute your expertise in a fast-paced and entrepreneurial environment. As a Senior Network Engineer, you will take on a leadership role, responsible for deploying and maintaining the company's network infrastructure both on-site and in the cloud. Your expertise will be instrumental in designing, analyzing, and supporting the company's LAN, WAN, and wireless networks. Additionally, you will handle escalations and assist in troubleshooting complex network issues, providing Tier 2 and Tier 3 support to internal customers. You will work collaboratively with the IT team to ensure seamless integration and high-performance interoperability with the corporate network. Your Success Profile
- Extensive experience in network engineering or related fields.
- Proven ability to handle escalations, diagnose, and resolve complex network problems while meeting SLA expectations.
- Proficiency in configuring, testing, and maintaining LAN/WAN equipment and services.
- In-depth knowledge of intrusion prevention technologies, firewalls, proxy, VPN, and remote access.
- Experience with network and telecommunication design and topologies.
- Proficient in Mac (Apple) troubleshooting.
- Familiarity with Meraki, AWS, and network professional certifications such as CCNA is a plus.
- Solid understanding of the OSI or TCP/IP model and layer 2 technologies such as STP, VLAN, ARP.
What You Will Work On
- Designing and deploying advanced LAN, WAN, and wireless networks, including necessary hardware like firewalls, servers, switches, and APs.
- Configuring, testing, and maintaining LAN/WAN equipment and services in a highly efficient manner.
- Handling escalations and troubleshooting complex network issues, ensuring efficient and effective resolution.
- Providing Tier 2 and Tier 3 support to internal customers, addressing their network-related concerns.
- Collaborating with the security team to select and implement security tools, policies, and procedures.
- Creating and maintaining comprehensive documentation for all implemented networks.
- Ensuring timely patching of network hardware in both office and cloud environments.
- Collaborating closely with the IT team to ensure seamless integration and high-performance interoperability with the local corporate network.
- Updating VLANS, ACLs, and Firewall rules as required.
How You Will Do Your Work As a Senior Network Engineer, your success is based on how you achieve results and contribute to the organization. Your foundational knowledge, skills, abilities, and personal attributes are anchored in the following competencies:
Good judgment - the exercise of critical thinking, problem analysis, risk understanding, and taking ownership of outcomes. Resourcefulness - adopting a can-do approach and optimizing available resources to achieve objectives. Teamwork and communication - effectively collaborating with others, building relationships, and fostering a community of knowledge-sharing. Influence and leadership - leading by example, mentoring others, and promoting forward-thinking. Skills and knowledge - actively learning and applying domain-specific knowledge and best practices to continually improve. In addition, all Senior Network Engineers at our organization align their behaviors with our core values known as COGIS:
- Camaraderie - Working together toward a higher purpose, treating others with respect, and demonstrating a willingness to help.
- Openness - Being open to sharing information, considering new perspectives, and being receptive to feedback.
- Grit - Demonstrating commitment, perseverance, and a positive attitude to get the job done well.
- Integrity - Being honest, forthright, and matching words with actions while leading by example.
- Simplicity - Striving for simplicity in solutions without compromising effectiveness.
Qualifications
- Minimum of 3 years of experience in network engineering or a related field, with a track record of handling escalations.
- Proficiency in configuring and troubleshooting intrusion prevention technologies, firewalls, proxy, VPN, and remote access.
- Ability to establish and maintain efficient network systems using available resources wisely.
- Familiarity with Meraki, AWS, and network professional certifications such as CCNA is a plus.
- Solid understanding of the OSI or TCP/IP model and layer 2 technologies such as STP, VLAN, ARP.
- Experience with terrnetwork and telecommunication design and topologies.
- Proficient in Mac (Apple) troubleshooting.
The base wage range for this position based in our New York City Office is targeted at $142,500.00 to $156,750.00 per year. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location. For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks. Diversity At Justworks Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers. We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at ...@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience. Our DEIB Report and Our DEI Commitment