JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Our People Experience Partner (PXP) teams will strengthen employee experience, ignite energy & purpose, and elevate organization-wide performance by: Activating, embedding, and influencing HR products, cycles, and process; Advocating for employees and their eXperience; Advising, consulting, and coaching managers to be eXceptional. PXPs will use their business acumen, HR expertise, and local knowledge to enable business objectives & HR priorities. PXPs will deep dive, surface insights, and influence HR functional areas and COEs to improve and when required rebuild policies, processes, and tools that will enhance moments that matter enabling JLLT talent to do their best work. Regional Head of People Experience (PX) will lead the PXP team across a specific geographic region partnering with JLLT and Regional People Partners and other business line Regional Heads of PX to ensure a consistent and positive One JLL experience.
Location: Preferred Chicago, San Francisco, Boston, or other US locations with hybrid work arrangement.
Travel: 10%
Key Accountabilities
Functional Knowledge
- Partner with Technology Engineering leadership to understand business objectives; use metrics, trends, and industry experience to develop impactful People programs and initiatives; and execute critical People activities to support achieving business outcomes.
- Partner with JLLT People Partners and use business acumen, HR expertise, and industry knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions across Business Units.
- Collaborate with JLLT and other Business Line Regional Heads of PX to successfully and seamlessly activate all programs, initiatives, and activities to deliver a consistent & positive One JLL experience for all team members.
- Activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience to include Hiring; Onboarding; Performance Review; Performance Management; Promotion; Etc.
- Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning for the JLLT Services team.
- Drive a culture of inclusion and transparency which celebrates our employee diversity and promotes a sense of belonging and value where every voice is heard.
- Partner with HR COEs and product colleagues to create and deliver best in class HR tools, resources, processes, and overall experiences.
- Lead ad hoc projects impacting business results and experience moments across JLLT.
- Collaborate with Employee Relations team to manage complex employee relations situations.
- Proactively advise, consult, and coach business stakeholders/managers on performance management, quality conversations, team building, and personal development.
- Support transition, expansion, and stabilization of M&A activity with particular focus on the employee experience.
- Identify and recommend efficiencies in the employee life cycle – using touchpoints and handoffs to other People Solutions and Experience stakeholders.
Business Expertise
- Experience supporting leaders and teams in Technology companies, specifically supporting Software Engineering and Data (Engineering, Analytics, Science, Governance).
- Highly skilled in using data & technology to improve employee experience, drive business performance, and streamline organization efficiency.
Skills & Competencies
Leadership
- Drive the growth of JLLT by leading a team to deliver exceptional employee experiences.
- Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & business priorities across the PXP team in an engaging and energized way.
- Strong ability to effectively manage priorities, leverage best practices & innovations.
- Global mindset with a hunger for understanding and promoting the organization's strategy.
- Reputation for integrity, dedicated work ethic, ownership, and accountability.
- Passion for inspiring others & creating an exceptional culture.
- An appetite for exceeding expectations and creating wow within the business & HR organization.
Problem Solving
- Excellent organizational skills with a starter finisher mentality and acute attention to detail.
- Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
- Adept at managing multiple priorities/projects simultaneously.
Interpersonal Skills
- Builds robust relationships and demonstrates a high degree of emotional intelligence.
- Exceptional communicator and influencer.
- Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders.
- Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert.
- A passion to work with people across a variety of backgrounds with the desire to support team development.
Leadership Capabilities
Drive Change, Think Big, Inspire, Help Others, Get It Done, Business First
Qualifications and Experience
- 10+ years of HR experience, preferably supporting Technology/Engineering teams.
- Bachelor's degree or equivalent experience.
- Experience in a matrix organization.
- Experience in linking HR strategies to Business outcomes.
Systems Used
Estimated total compensation for this position is: 140,000.00 – 200,000.00 USD per year.
The pay range listed is a total compensation range including bonus, if applicable. The provided range is an estimate and not guaranteed. An employment offer is based on applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.
Location: On-site – Boston, MA, Chicago, IL, San Francisco, CA.
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions.
- Comprehensive Medical, Dental & Vision Care.
- Paid parental leave at 100% of salary.
- Paid Time Off and Company Holidays.
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