AUTOMOTIVE RECEPTIONISTBRAM Auto Group is one of the largest family-owned businesses in the Tri-State area serving customers in New York and New Jersey for over 50 years. BRAM is a premier automotive management group- we own and operate 12 innovative Dealership Locations representing Lexus, Honda, Toyota, Cadillac, Jeep, Chrysler, and Hyundai Brands.BRAM is looking for talented, detail oriented and dedicated professionals to join our team and ensure the bright future of our franchise. If you are personable, energetic and of high integrity, this is a fantastic opportunity to take the next step in your automotive career.We have multiple busy, full-service facilities; and we are looking for Automotive Receptionist to help us create an environment of success!Job Duties and Responsibilities:
- Responsible for welcoming customers with a warm and sincere greeting
- Ensures excellent service standards and maintains high customer satisfaction
- Answers phone call in a professional and courteous manner
- Transfers phone calls or take written messages when needed personnel not available
- Receives, sorts, and forwards incoming mail
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc)
- Assists in the ordering, receiving, stocking and distribution of office supplies
- Assists with other related clerical duties such as photocopying, faxing, and filing
- Shares cashier responsibilities and processes as required
- Follows company safety procedures and policies
Job Qualifications:
- Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups
- Previous Front Desk experience
- Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
- Excellent organizational skills and attention to detail
- Able to establish rapport and build relationships with customers
- Demonstrate sufficient computer literacy
- Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards