Lead Patient Transporter
: Job Details :

Lead Patient Transporter

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. At UT Southwestern, we invest in you with opportunities for career growth and development that align with your future goals and help to provide security for you and your family. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more that are all available on the day you start work. UT Southwestern is honored to be a Veteran Friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you've made to our country. We're proud to support your next mission. Ranked by Forbes as one of the Top 10 National Employers, we invite you to be a part of the UT Southwestern team where you'll discover teamwork, professionalism, and consistent opportunities for growth.

Job Summary

The lead transporter works under general supervision to Patient Transport Manager, Administrative Supervisor and Operations Supervisor. The Lead is responsible for overseeing the Transport Command Center. The position schedule is varied with alternating weekends.

The top candidates will have:

• Knowledge of patient safety
• Basic transportation equipment
• Infection control processes
• Clerical skills
• Excellent telephone etiquette
• Good communication and organizational skills.

Experience and Education

• Minimum Education and Experience:
  • High school graduation or GED required
  • Six (6) month experience in Transport preferrable or higher education in lieu of experience.
• Minimum License and Certificates Required:
  • Basic Life Support (BLS), course accredited by the American Heart Association (AHA) or American Red Cross (ARC) by the first day of employment is required.

Job Duties

• Maintains friendly, efficient service attitude towards Transporters and co-workers.
• Follows all department and hospital policies and procedures and to promote patient care.
• Plans, monitors and directs Transporters for proper work habits and daily tasks.
• Assigns requests to Transporters and reviews accuracy of work completed.
• Coordinates Patient Transporters daily schedule along with breaks and lunches in a timely manner. In coordination with the Patient Transport Training Supervisor,
• Ensures Transporters are fully trained and is responsible for specific training duties.
• Works closely with Operations Supervisor to ensure all business operations needs are met.
• Identifies and resolves problems with transport flow in a timely manner, displays willingness to make decisions, exhibits sound and accurate judgment, uses discretion or seeks advice from Manager or Operations Supervisor.
• Recognizes emergency situations, records unusual conditions, and initiates code procedures if needed.
• Participates in Monthly Meetings and/or educational activities.
• Ensures that the customer departments are notified of delays, cancellations, and changes in the mode of transportation, as appropriate.
• Relays this information to the Transporter in a timely manner.
• Knows the locations within the hospital facility and uses safe, efficient routes to and from all locations.
• Works with Supervisor to solve specific problems either on a one on one basis or in groups.
• Demonstrates attention to details, maintains confidentiality, demonstrates accuracy and thoroughness, follows policies and procedures, follows instructions, responds to leadership direction and arrives to work meetings and appointments on time.
• Ability to train new employees, providing day-to-day job assistance, teaching and coaching new transporters on Patient Transport policies and procedures, as well as Infection.
• Control guidelines and Customer Relations skills.
• Uses proper codes and etiquette while communicating on phones. Follows proper department policy regarding phones by keeping phones clean, charged and secure.
• Listens, apologizes, finds solutions and follows through when resolving Transporter and staffing issues.
• Must be able to work as a Transporter on the floor if needed or assist on high volume periods.
• Reports to work on time and as scheduled; completes work within designated time. Must be able to work a flexible schedule, including weekends and holidays if needed.
• Gives personal attention, takes personal responsibility and uses teamwork when providing service. Complies with dress code and uniform standards for department.
• Performs other duties as assigned.

Working Conditions

• Work is performed primarily in a hospital or hospital clinic environment.
• Requires standing, walking for long period of time and must be able to lift, push, and pull heavy equipment.
• Requires walking, bending, pushing, stooping and lifting objects up to 50 pounds.
• Please Note: You may be required to transport Covid-19 suspected and/or positive patients. You will be provided with appropriate Personal Protective Equipment (PPE). The required PPE will involve a Fit Test. Proper fitting may necessitate trimming or shaving facial hair because beard growth or facial hair prevents a necessary seal between the respirator and the face.

Security

Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.

This position is security-sensitive and subject to Texas Education Code *51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit:

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!